Digital Media Specialist

3 hours ago


Seattle, Washington, United States ACL Digital Full time
Xbox Advertising Client Services Team

We are seeking a highly-motivated Media Solution Specialist to join our world-class service organization.

The Client Services Team is responsible for developing, managing, and executing advertising campaigns for our most strategic clients across Xbox Live.

As a Media Solution Specialist, you will leverage your project management skills and work with cross-functional teams to solve client issues for specific books of business.

You will be joining a smart team focused on achieving amazing results and working together to drive value for our clients.

Key Responsibilities:
  • Develop client proposals and work with internal teams to support a broad range of client requested solution opportunities
  • Accountable for the successful launch of advertising campaigns on the Xbox Live platform
  • Interface directly with strategic clients to understand the motivation behind a campaign and find appropriate solutions to meet their goals
  • Help ideate and vet custom targeting solutions in order to meet advertisers KPIs
  • Liaise with key Microsoft stakeholders to ensure that marketing & editorial policies are coordinated and managed
  • Investigate and resolve delivery/performance issues and advise management as to revenue risk
  • Have a core understanding of our Xbox product offering and articulate the value of our products and platform
  • Drive resolution of escalated client issues
  • Ensure quality by enforcing standard policies and procedures
  • Build and manage key relationships within the business
Requirements:
  • BA/BS degree
  • 5-7+ years relevant work experience in digital advertising/project management
  • Knowledge of MS Office
  • Experience using an online advertising system or comparable system desirable
  • Functional understanding of digital technologies (Flash, JavaScript, Streaming Video, XML)


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