Operations Manager

2 weeks ago


Chicago, Illinois, United States Amazon Full time

Contract Role Overview:

Please note that this is a contract position providing services to Amazon via Allegis Global Solutions. If selected, you will be employed by AGS and will not be an Amazon employee.

Role Summary: The individual in this role will manage a diverse range of projects, from minor execution tasks to significant strategic initiatives. A typical Program Manager will oversee a portfolio of 3-4 concurrent projects, collaborating with leadership to assess the priority, significance, and urgency of each project for the current sprint cycle. Depending on personal interests and organizational needs, potential projects may include monthly performance reporting, business review preparation, wiki development, and vendor management assistance.

Key Responsibilities:

  • Manage vendor relationships and oversee related tasks.
  • Develop and implement performance dashboards, ensuring alignment with customer requirements.
  • Collaborate with Business Intelligence Engineers on reporting initiatives.
  • Provide ad hoc support for vendor management, including purchase orders and administrative tasks.
  • Take ownership of goal reporting, ensuring timely communication of updates to stakeholders and proofreading for quality assurance.
  • Assist in the production of Monthly Business Reviews (MBR) and provide support as needed.
  • Address stakeholder requests that require completion within a 48-hour timeframe.
  • Facilitate the rollout of a talent evaluation tool, including communication and training efforts.

Qualifications:

  • Minimum of 5 years of experience in project management.
  • Proven track record of managing projects and programs effectively.
  • Bachelor's degree required; MBA and PMP certification are advantageous.
  • Familiarity with software tools such as Wikis, roster management systems, and project management applications.
  • Proficient in Excel, Google Docs, and Microsoft Office Suite.
  • Strong written and verbal communication skills.

Contract Duration: 5 Months

Location: Remote (US Mainland)

Compensation: $43 - $47 per hour

AGS is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law.



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