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Operations Manager/Catering Operations Manager
2 months ago
Nashville Hot Chicken Inc is seeking a highly skilled and experienced professional to fill the role of Assistant General Manager/Catering Manager.
Key Responsibilities:
- Oversee daily restaurant operations, including food and labor costs, staffing, inventory, and sales goals, to ensure seamless execution and maximum efficiency.
- Implement and maintain high-quality restaurant procedures, adhering to industry standards and company policies, to guarantee exceptional customer experiences.
- Maintain open and effective communication with the General Manager, ensuring a collaborative and supportive work environment.
- Supervise and lead a team of staff, fostering a culture of customer satisfaction, teamwork, and continuous improvement.
- Manage financial performance, including budgeting, forecasting, and cost control, to drive business growth and profitability.
- Act as a problem solver for operational issues, utilizing analytical and creative skills to find effective solutions.
- Model and promote the company's core values, including a commitment to quality, customer satisfaction, and employee development.
Catering Operations:
- Manage all catering operations, including building and maintaining partnerships, order intake, staffing, and customer communication, to deliver exceptional service and drive business growth.
- Maintain accurate and organized records of catering orders, ensuring timely and efficient execution.
- Train and develop shift leads on catering procedures, ensuring a high level of knowledge and expertise.
- Monitor and maintain delivery services, ensuring timely and efficient delivery of catering orders.
Nashville Hot Chicken Inc values a diverse and inclusive work environment, where employees are empowered to grow and develop their skills and careers. We are committed to providing a positive and supportive work environment, where employees can thrive and contribute to the company's success.