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Receptionist
2 months ago
Why Join Bracco Medical Technologies?
At Bracco Medical Technologies, every employee has an impact on our Mission to empower lifesaving
decisions. We create medical devices that give healthcare providers the
insights they need to confidently and safely diagnose patients. Our unique line
of products includes Intravascular Ultrasound (IVUS), Fractional Flow Reserve
(FFR), Cardiovascular Imaging contrast delivery (CVi), and CT and MRI contrast
delivery systems.
Position Description
The Receptionist will serve as the first point of contact for clients, visitors, and staff. This role involves managing front-office operations, providing exceptional customer service, and supporting various administrative functions.
This multi-faceted position interfaces with internal team members at all levels, external business clients and vendor partners, as well as prospective team members.
Primary Duties & Responsibilities:
- Welcome and greet all visitors, alert host to arrival, and prepare visitor credentials
- Provide excellent customer service to staff, clients, and visitors by answering questions and/or providing information and support as needed
- Answer and direct all incoming phone calls, distribute incoming fax communications
- Sort and scan all incoming mail, receive general delivery packages, post outgoing mail, and assist with periodic mass mailings
- Maintain neat and orderly appearance of lobby and office reception area
- Ensure that front office operations run smoothly and efficiently
- Manage digital display screen content, including creation of PowerPoint slides as necessary
- Collaborate with Talent Acquisition and hiring managers for the scheduling of both virtual and in-person interviews for candidates across all departments of the organization
- Upkeep of electronic office directories and copy machine digital address books
- Receive and process business card orders
- Receive and process catering orders
- Monitor security cameras around the facility during business hours to ensure security is maintained
- Assist Office Facilities Manager with planning and execution of organizational events and gatherings
- Monitor safety reporting submissions and communicate with Safety Committee for proper, timely handling
- Follow emergency procedures and protocols
Qualifications (Knowledge, Skills & Abilities):
Minimum
- A strong customer service orientation including a desire to help others
- Clear and professional written and verbal communication skills with the ability to translate ideas, concepts, and information to completed work product
- Excellent interpersonal skills including being able to build and maintain positive relationships with clients, visitors, and colleagues
- Strong attention to detail and organizational skills with the ability to work independently with minimal supervision
- Ability to manage multiple tasks simultaneously and pivot quickly between tasks to complete work with a sense of urgency
- Demonstrated self-confidence and tact in interaction with staff members at all levels
- Flexibility to adjust to changing situations and unexpected tasks
- Ability to handle sensitive information with discretion and maintain confidentialit
- Proficiency in Microsoft programs including Outlook, PowerPoint, Word, Excel, and MS Teams
- High school diploma or GED
Preferred:
* 2 years' related experience (reception, host/hostess, administrative assistant)
Job Location 7905 Fuller Road, Eden Prairie, Minnesota
Tracking Code 1286-432
ACIST Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.