Beverage Support Specialist
2 weeks ago
Job Overview
POSITION SUMMARY
The Beverage Support Specialist plays a crucial role in assisting the Food & Beverage Supervisors and/or Beverage Manager to ensure the smooth operation of casino service bars at Caesars Entertainment.
This position involves bar setup and organization, maintaining cleanliness in the bar area, managing waste disposal, restocking supplies, and transporting alcoholic products between the warehouse, storage areas, and bars. The goal is to facilitate the efficient production and sale of high-quality alcoholic and non-alcoholic beverages for guests, all while adhering to responsible service standards.
KEY RESPONSIBILITIES
The Beverage Support Specialist is expected to embody and promote the company culture of Caesars Entertainment, demonstrating Excellent Service Standards consistently.
Responsibilities include, but are not limited to:
- Safely transport or transfer alcoholic products to and from various locations, including the warehouse and bars.
- Ensure the organized setup and cleanliness of casino service bar areas, including waste management and product restocking.
- Uphold sanitation standards, personal hygiene, and beverage service techniques, ensuring safe handling of products for guest consumption.
- Be knowledgeable about emergency procedures and familiar with MSDS (Material Safety Data Sheets) for chemical usage. Maintain open communication with supervisors regarding departmental activities.- Ensure that all bar equipment is functioning properly and that the work area is clean and free of hazards. Report any equipment issues to supervisors immediately.
- Collaborate effectively with co-workers and management in a fast-paced casino environment, maintaining a friendly and professional demeanor.
QUALIFICATIONS
- High School Diploma or GED is required.
- A minimum of one year of experience in the Beverage Service Industry as a Bar Porter, Bar Back, or a similar role is preferred.
- The role requires the ability to read, write, speak, and understand English, as well as distinguish letters, numbers, and symbols for effective communication with co-workers and guests.
- Basic math skills and the ability to multitask are essential, along with a foundational knowledge of beverages, including specifications such as fluid measurements, glassware, and garnishes.
- Experience with money handling and familiarity with digital cashiering systems is preferred. Strong customer service skills are essential.
- Compliance with HACCP guidelines is required in daily operations.
- Candidates must be at least 21 years of age and may need to obtain relevant alcohol service certifications.
PHYSICAL REQUIREMENTS
This position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and navigate temperature extremes in walk-in coolers and freezers.
- Employees must handle heat from cooking appliances and dishwashing equipment, and possess normal or corrected vision to distinguish letters, numbers, and symbols.
- The role requires standing for the duration of shifts, frequent walking, and the ability to bend and reach heights of up to 6 feet.
WORK ENVIRONMENT
- The work environment is a smoking establishment, involving both indoor and outdoor tasks with exposure to varying temperatures, light conditions, and noise levels.
- Employees may work with trained chemicals and will have constant interaction with guests and fellow employees.
- Tasks will primarily be performed in areas with limited space, requiring safe navigation on potentially slippery surfaces.
ACCESS TO GAMING FLOOR
- This position may involve access to the general gaming floor.
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