Maintenance Operations Manager

5 days ago


Kalamazoo, Michigan, United States ROCO MANAGEMENT LLC Full time
About the Role

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at ROCO Management LLC. As a key member of our facilities management team, you will be responsible for overseeing the day-to-day maintenance operations of our properties.

Key Responsibilities
  • Prioritize and Delegate Work Orders: Effectively prioritize and delegate work orders to ensure timely completion of maintenance tasks.
  • Ensure Timely Completion of Work Orders: Ensure that all maintenance work orders are completed within a timely manner, minimizing downtime and maximizing resident satisfaction.
  • Operate Within Financial Guidelines: Operate community maintenance-related items within financial guidelines and budget, ensuring cost-effective solutions.
  • Coordinate Emergency Maintenance: Coordinate emergency maintenance on-call schedule and post emergency contact information for residents.
  • Communicate with Property Manager: Effectively communicate with the Property Manager on a regular basis regarding maintenance issues, status of large jobs, and collecting bids for outsourcing as needed.
  • Track Unit Vacancies: Closely track unit vacancies and coordinate turnover procedures to ensure minimal downtime and maximize quality.
  • Oversee Capital Improvement Schedule: Oversee the capital improvement schedule and complete weekly and monthly inspections regarding common areas, roofs, community rooms, emergency lighting, safety, fire prevention, security devices, boiler rooms, etc.
  • Maintain a Neat and Organized Shop: Maintain a neat, well-organized shop with a 30-day inventory, making approved purchases of supplies, equipment, and services.
  • Ensure Compliance with Regulations: Ensure maintenance personnel understand and comply with Workers Compensation and OSHA Safety rules, as well as company procedures and Fair Housing Requirements.
  • Perform Additional Tasks: Perform all other tasks assigned by the Community Director.
Requirements
  • High School Diploma or Equivalent: High school diploma or equivalent required.
  • Experience in Multi-Family Residential Property Management: 3+ years' experience in multi-family residential property management preferred.
  • HVAC Certification and Pool Certification: HVAC certification and pool certification where applicable, or must be able to obtain within 60 days of hire.
  • Physical Demands: Must be able to lift and carry at least 50 pounds and navigate stairs and ladders easily.
  • Boiler, Plumbing, Electrical, and Appliance Repair Experience: Boiler, plumbing, electrical, and appliance repair experience preferred.
  • Previous Supervisory Experience: Previous supervisory skills preferred.
  • Strong Organizational Skills: Strong organizational skills with the ability to multitask.


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