Customer Service Representative

1 week ago


Lexington, Michigan, United States Dickinson Insurance Agency Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and supporting our sales team to meet goals and objectives.

Key Responsibilities:
  • Support sales and service team to meet goals and objectives
  • Coordinate policy review appointments with current customers and licensed staff
  • Answer incoming office calls and place outgoing calls to current customers
  • Solicit new business via telephone, networking, and other lead sources
  • Develop insurance quotes, make sales presentations, and close sales
Requirements:
  • State of Michigan Property & Casualty Insurance License within 90 days of hire date
  • Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable
  • Possess an upbeat, positive, and enthusiastic attitude
  • Be a great self-starter with a sense of urgency
  • Create relationships from a cold start
  • Proficiency to multi-task, follow-thru, and follow-up
  • Excellent Communication/interpersonal skills
What We Offer:
  • Hourly Base Salary + Commission
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities

We are a growing team of 10 licensed sales producers and currently a top 10 ranked Allstate agency office in the State of Michigan. We are designated as an Allstate "Elite" agency and have a desire to become one of THE top Allstate agency offices in the country within the next 2-3 years.



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