Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Golden Corral, Zeal Group. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere, and maintaining the highest standards of cleanliness and organization.
Key Responsibilities- Guest Service:
- Greet guests as they enter the restaurant and offer a sincere, personal invitation to return as they leave.
- Offer assistance to any guests who may need help.
- Process GC On the Go To-Go orders.
- Handle payments accurately.
- Know and follow position responsibilities as they relate to just-in-time delivery.
- Know what is on buffet for the day and have a full knowledge of menu and prices.
- Cleanliness:
- Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
- May help ensure the buffet is set up properly and labels are correct. Clean all buffets and surrounding areas.
- Follow local health department laws.
- Perform duty roster and ensure cleanliness, service, and quality standards are met.
- Operational Excellence:
- Keep cashier drawer at low cash levels to maintain a safe work environment.
- Ensure drawer balances with daily paperwork.
As a Customer Service Representative at Golden Corral, Zeal Group, you will have the opportunity to work in a fast-paced, family-friendly environment where you can make a real difference in the lives of our guests. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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Customer Service Representative
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