Customer Service Dispatcher
3 days ago
Home Delivery Logistics is seeking a skilled Customer Service Dispatcher to join our team. As a key member of our logistics team, you will be responsible for managing independent owner/operator contractors, dispatching and tracking shipments, and providing exceptional customer service.
Key Responsibilities:
- Manage and coordinate with independent contractors to ensure timely and efficient delivery of goods.
- Dispatch and track shipments using our proprietary dispatch/tracking systems.
- Provide outstanding customer service and resolve issues in a professional and timely manner.
- Collaborate with retail store managers, customers, and warehouse crew to ensure seamless logistics operations.
Requirements:
- 1-2 years of experience in logistics, dispatching, or customer service.
- Excellent communication and problem-solving skills.
- Proficiency in MS-Excel, MS-Word, and basic computer skills.
Working Hours:
Part-time, weekends 11am-8pm, with possible fill-in shifts during the week.
Salary: $17.00-$18.00/hour.
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