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Customer Service Representative

4 weeks ago

Livermore, California, United States Mary Kraft HR Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Mary Kraft HR. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Responsibilities:

  • Handle customer inquiries and complaints in a professional and courteous manner
  • Provide accurate and timely information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services

Qualifications:

  • Previous experience in customer service, call centers, or related fields
  • Ability to build rapport with clients and provide excellent communication skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

We offer a competitive salary, medical, dental, vision, and 401K benefits. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.