Licensed Insurance Service Specialist
2 weeks ago
A dynamic and successful insurance agency is looking for a qualified individual to become part of their team as a Licensed Customer Service Representative.
We are in search of a licensed and enthusiastic professional who is keen on contributing to our agency's growth through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a vibrant work environment, this is an excellent opportunity for a fulfilling career with significant income and advancement possibilities.
Key Responsibilities:
- Build and maintain customer relationships, ensuring follow-ups as necessary.
- Deliver prompt, accurate, and friendly service to clients. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Employ a customer-centric, needs-based review process to inform clients about their insurance choices.
- Uphold a strong work ethic with a complete dedication to achieving success every day.
- Competitive base salary along with commission and bonuses
- Two weeks of paid time off
- Retirement plan available after one year of employment
- Valuable industry experience
- Opportunities for growth and advancement within the agency
- Property & Casualty license (mandatory)
- Life and Health license (mandatory)
- Strong interpersonal abilities
- Excellent communication skills, both written and verbal
- Customer-oriented mindset
- Organizational proficiency
- Self-driven and motivated
- Attention to detail
- Proactive problem-solving skills
- Commitment to customer satisfaction
- Ability to learn and utilize computer systems
- Pride in completing tasks accurately and on time
- Capability to work collaboratively in a team setting
- Ability to manage multiple tasks simultaneously
- Provide comprehensive activity reports to the agency
- The selected candidate is expected to stay updated on product changes, licensing requirements, technical advancements, and ongoing education
This position is with an independent contractor agent, not with the insurance company. Employees of independent agents must successfully complete any necessary licensing requirements and training programs. Independent agents hire their own staff, and their employees are not employees of the insurance company.
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