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Customer Service Representative
2 months ago
We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative at Megan Holotik - State Farm Agency.
Job SummaryThe successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting insurance products to drive business growth.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information about insurance products and services.
- Relationship Building: Establish and maintain strong relationships with clients, understanding their needs and preferences to provide personalized service.
- Product Promotion: Educate customers about insurance options, highlighting the benefits and features of our products to drive sales and revenue growth.
- Team Collaboration: Work closely with the State Farm team to achieve sales targets, share knowledge, and support each other in delivering exceptional customer service.
- Licenses: Property & Casualty license and Life and Health license are required.
- Skills: Excellent interpersonal, communication, and organizational skills, with a strong focus on customer service and problem-solving.
- Personal Qualities: Self-motivated, detail-oriented, and proactive in problem-solving, with a strong commitment to delivering exceptional results.
- Competitive Compensation: Base salary plus commission and bonus.
- Benefits: 2 weeks Paid-Time Off, retirement plan, and valuable experience.
- Opportunities for Growth: Career advancement opportunities within the agency, with a focus on developing skills and expertise.