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Customer Service Representative

2 months ago


Cambridge, Maryland, United States Megan Holotik - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative at Megan Holotik - State Farm Agency.

Job Summary

The successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting insurance products to drive business growth.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information about insurance products and services.
  • Relationship Building: Establish and maintain strong relationships with clients, understanding their needs and preferences to provide personalized service.
  • Product Promotion: Educate customers about insurance options, highlighting the benefits and features of our products to drive sales and revenue growth.
  • Team Collaboration: Work closely with the State Farm team to achieve sales targets, share knowledge, and support each other in delivering exceptional customer service.
Requirements
  • Licenses: Property & Casualty license and Life and Health license are required.
  • Skills: Excellent interpersonal, communication, and organizational skills, with a strong focus on customer service and problem-solving.
  • Personal Qualities: Self-motivated, detail-oriented, and proactive in problem-solving, with a strong commitment to delivering exceptional results.
What We Offer
  • Competitive Compensation: Base salary plus commission and bonus.
  • Benefits: 2 weeks Paid-Time Off, retirement plan, and valuable experience.
  • Opportunities for Growth: Career advancement opportunities within the agency, with a focus on developing skills and expertise.