Customer Service Ambassador
7 days ago
About Zaktos
Zaktos is a design and development company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior design, as well as commercial and residential projects. Our mission is to make our clients' vision become a reality.
Job Summary
The main responsibility of our Customer Service Representative is to provide an exceptional customer service experience in a timely manner and provide resolution to our clients' inquiries and concerns. This includes working alongside them to create a personalized experience. Our goal is to ensure excellent service standards while maintaining high customer satisfaction.
Key Responsibilities
- Provide exceptional customer service experience in a timely manner
- Resolve client inquiries and concerns in a professional and courteous manner
- Work alongside clients to create a personalized experience
- Ensure excellent service standards and high customer satisfaction
Requirements
- Availability to work from home and/or in person
- Industry experience is a plus, but not a requirement (we provide training)
- High school diploma
- Bilingual is a plus
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