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Customer Service Representative

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Erie, Pennsylvania, United States DELTA SONIC CAR WASH Full time
About the Role

As a Store Hospitality Associate at Delta Sonic Car Wash, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to ensure that every customer receives personalized, fast, and friendly service.

Key Responsibilities
  • Prepare food and beverages to meet customer needs
  • Process customer purchases efficiently and accurately
  • Replenish and stock inventory to maintain a well-stocked store
  • Maintain and clean food prep and storage areas to meet health and safety standards
  • Process customer transactions and handle cash accurately
  • Clean the store facilities to maintain a clean and welcoming environment
Requirements
  • Must successfully complete a four-phase training program, including obtaining a ServSafe Food Handler online certification and passing age-restricted sales training
  • Must be 18 years of age or older
  • Prior experience in customer service and/or sales is preferred
  • Prior experience in food service, along with knowledge of USDA, state, federal, and/or local food agency guidelines is preferred
  • Excellent communication skills
  • A passion for creating memorable service experiences
  • Able to solve basic mathematical calculations
  • Unwavering honesty and integrity
  • Professional and welcoming demeanor
  • Able to work with a sense of urgency
  • Adapts easily to change
  • Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
  • Able to lift moderate amounts of weight with or without reasonable accommodation
  • Willing to work a flexible schedule
  • Excited to work as part of a team