Banking Center Manager

5 days ago


Covington, Louisiana, United States First Horizon National Corporation Full time
Job Summary

We are seeking a highly skilled Banking Center Manager to lead our team of financial professionals in delivering exceptional customer service and driving business growth. As a key member of our leadership team, you will be responsible for managing day-to-day operations, supervising employees, and ensuring the safety and soundness of our banking center.

Key Responsibilities
  • Sales and Customer Service
    • Develop and implement sales strategies to drive revenue growth and customer acquisition
    • Build and maintain strong relationships with customers to understand their financial needs and provide tailored solutions
    • Collaborate with cross-functional teams to deliver exceptional customer service and resolve customer complaints
  • Operations and Management
    • Oversee day-to-day operations of the banking center, including managing budgets, forecasting, and reporting
    • Supervise and develop a team of financial professionals, providing coaching, guidance, and performance feedback
    • Ensure compliance with regulatory requirements and company policies
  • Leadership and Development
    • Lead by example, demonstrating a strong work ethic, integrity, and a customer-centric approach
    • Develop and implement training programs to enhance employee skills and knowledge
    • Collaborate with senior leadership to drive business growth and strategic initiatives
Requirements
  • Bachelor's degree in a related field (e.g., business, finance, management)
  • Minimum 2 years of experience in a financial services industry, with a proven track record of sales and customer service success
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Proficiency in financial analysis, budgeting, and forecasting
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks
What We Offer
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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