Financial Transaction Specialist
1 day ago
Job Summary:
The Financial Transaction Specialist will provide exceptional service to members by assisting with financial transactions, including deposits, withdrawals, and loan payments. This role will ensure all credit union members receive professional service, leadership capabilities, a willingness to learn, and the ability to be flexible. The Financial Transaction Specialist will work as part of a team under the direction of the Lead Transaction Specialist and Regional Operations Manager.
Key Responsibilities:
- Process member financial transactions, including deposits, withdrawals, and loan payments; sell money orders to members; transfer amounts from member accounts as directed.
- Post transactions to member accounts and maintain accurate records.
- Welcome members and provide routine information concerning services and refer and direct members to the appropriate department for specific information and services.
- Balance cash drawer and daily transactions.
- Perform a variety of miscellaneous tasks, including filing, computer input, and answering questions.
- Adhere to all credit union policies and procedures.
- Maintain member confidentiality of information.
- Vault and ATM responsibilities as assigned.
- Compliance with the Bank Secrecy Act, OFAC, and USA PATRIOT ACT, including accurate completion of CTR, Monetary Instrument log, and reposting of suspicious activities to the compliance department.
- Greet members, ascertain their reason for visiting the branch, and direct/assist them in the Xplore Away office.
- Assist with other duties as assigned.
Requirements:
- High School Diploma or equivalent.
- Minimum of 6 months of similar or related experience.
- Knowledge of credit union products and services.
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