Banking Center Manager

2 months ago


Covington, Louisiana, United States First Horizon Bank Full time
Job Description

Job Title: Banking Center Manager

Job Summary:

We are seeking an experienced Banking Center Manager to lead our team of financial professionals in providing exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for managing day-to-day operations, supervising employees, and ensuring the safety and soundness of our banking center.

Key Responsibilities:

  • Sales and Customer Service:
    • Develop and implement sales strategies to drive revenue growth and customer acquisition
    • Provide exceptional customer service to ensure customer satisfaction and loyalty
    • Build and maintain strong relationships with customers to identify their financial needs and provide tailored solutions
  • Operations and Management:
    • Manage day-to-day operations of the banking center, including supervising employees and ensuring compliance with regulatory requirements
    • Develop and implement processes to improve efficiency and productivity
    • Monitor and analyze financial performance to identify areas for improvement
  • Leadership and Development:
    • Lead and develop a team of financial professionals to achieve sales and customer service goals
    • Provide coaching and training to employees to enhance their skills and knowledge
    • Identify and develop future leaders within the organization

Requirements:

  • Education: Bachelor's degree in Business Administration, Finance, or related field
  • Experience: 2+ years of experience in a financial services industry, with a proven track record of sales and customer service success
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze financial data and make informed decisions

About Us:

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We are committed to creating a more equitable society and strive to elevate equity, provide capital and counsel, and commit to excellence in everything we do.



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