Office Support Specialist

4 days ago


Rochester, New York, United States Knowledge Builders Inc Full time
Job Overview

Knowledge Builders Inc. is seeking a highly organized and detail-oriented Administrative Assistant to join our team. The estimated salary for this position is $70,000 - $90,000 per year.

Key Responsibilities:

  • Provide administrative support to the Nursing Home Complaint Program;
  • Answer and distribute phone calls, input and retrieve information in multiple computer programs, format and prepare correspondence, reports, and proposals, and perform basic office duties;
  • Liaise between IT and Nursing Home Complaint Program related to reporting issues;
  • Assist with Nursing Home Surveillance Regional Offices by assisting regional offices with finding someone to assist to resolve issues, working with regional support staff with basic office support duties, and ensuring regional offices are notified of changes in meetings and case addendums.

Requirements:

  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Proficiency in Microsoft Office, specifically Word and Excel;
  • Familiarity with electronic databases and previous experience working with ASPEN; and
  • Preferred qualifications: previous work experience in healthcare and/or business office, excellent organization skills, and ability to quickly adapt to Long-Term Care computer programs.


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