Medical Front Desk Receptionist

1 week ago


New York, New York, United States New York Health Full time
Job Summary

New York Health is seeking a highly skilled Medical Front Desk Receptionist to join our team. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Welcoming patients and visitors in a professional and pleasant manner
  • Assisting with daily opening and closing procedures of the office
  • Answering telephones, responding to inquiries, and resolving issues
  • Scheduling patient appointments and managing patient records
  • Collecting co-pays and balancing total finances of the office
  • Assisting patients with completing necessary forms and documentation
  • Building and maintaining patient records through the use of our practice EMR system
  • Assisting with daily distribution of quality assurance surveys and prevention screenings
  • Monitoring and responding to incoming messages from Care Team inboxes in collaboration with the nurse
  • Protecting patient privacy by adhering to HIPAA confidentiality guidelines
Requirements
  • High School diploma and at least 2 years of patient-facing reception experience
  • Bachelor's Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Possession of typing and computer skills an asset
  • Strong customer service skills
  • Previous experience an asset
  • Spanish speaking preferred
What We Offer
  • Competitive salary and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more


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