Business Process Analyst

2 weeks ago

Quantico, Virginia, United States OCT Consulting, LLC Full time
Job Overview

Business Process Consultant / Engineer

OCT Consulting, LLC is a certified SBA 8(a) small business dedicated to providing management and technology consulting services to Federal Government clients. Our expertise spans various domains including Strategy, Process Enhancement, Change Management, Program and Project Management, Procurement, and Information Technology.

We are seeking a Business Process Consultant / Engineer to contribute to the Defense Counterintelligence and Security Agency (DCSA) Program Executive Office (PEO). The DCSA PEO manages a comprehensive portfolio of enterprise-level IT programs that utilize best practice methodologies to deliver innovative IT solutions, thereby enhancing DCSA's National Security capabilities to support the Department of Defense, the U.S. Government, and the cleared industry. The Business Process Consultant/Engineer will play a crucial role in documenting and reengineering corporate processes and procedures.

Key Responsibilities:

  • Evaluate and analyze current business processes within the agency to pinpoint inefficiencies, gaps, and opportunities for enhancement.
  • Apply Lean Six Sigma and other process improvement methodologies to assess existing workflows and create new optimized processes.
  • Generate business intelligence reports and visualizations to facilitate data-driven decision-making using dashboard tools (e.g., Tableau, SharePoint).
  • Establish and develop performance metrics to track process improvement initiatives.
  • Design and implement streamlined business processes and solutions aimed at boosting operational efficiency and effectiveness in a security-centric environment.
  • Engage with various stakeholders across the PEO to gather requirements and ensure alignment of processes with agency goals and regulatory standards.
  • Leverage data analytics and performance metrics to evaluate process effectiveness, providing recommendations based on analytical insights.
  • Create and maintain detailed documentation of processes, including process maps, workflows, and standard operating procedures (SOPs), ensuring adherence to agency guidelines.
  • Deliver training and support to agency personnel on new processes and systems, facilitating smooth transitions and effective adoption.
  • Lead and oversee process improvement projects from inception to completion, ensuring timely execution and compliance with budgetary constraints.
  • Ensure all processes comply with industry standards and regulatory requirements, particularly those pertinent to defense counterintelligence and security.

Qualifications:

  • Bachelor's degree in Business Administration, Engineering, Computer Science, or a related discipline; relevant certifications (e.g., Six Sigma, PMP) are highly advantageous.
  • A minimum of 8 years of experience in business process analysis, design, and implementation, particularly in security or defense-related contexts. Experience managing complex business operations at the federal government level is essential.
  • Proficiency in process modeling tools and data analysis software (e.g., Excel, SQL), with a solid grasp of process optimization techniques.
  • Experience in project management, with familiarity in project management methodologies and the capability to manage intricate projects within a security-focused agency.
  • Strong analytical and problem-solving abilities, with the capacity to interpret complex data and make informed decisions to enhance security processes.
  • Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical stakeholders and collaborate effectively with diverse teams.
  • Ability to operate within a regulated environment, adhering to compliance and security standards specific to defense counterintelligence and security.
  • Must possess an active, current DoD Secret Clearance.

Benefits:

The position offers competitive compensation along with a comprehensive benefits package:

  • Medical, Dental, and Vision insurance
  • Retirement savings 401K plan with employer matching contributions.
  • Paid Time Off
  • Life Insurance, Short- and Long-Term disability benefits
  • Training Benefits

About OCT:

OCT Consulting LLC is a certified SBA 8(a), minority-owned, small, disadvantaged business providing professional services and Information Technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies.

OCT is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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