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Business Intelligence Analyst

2 months ago


Quantico, Virginia, United States Agile Defense Full time

Company Overview: At Agile Defense, we understand that decisive action shapes outcomes, and that evolving challenges necessitate innovative solutions.

Our mission is to deliver adaptive innovation that supports our nation's critical missions through the seamless integration of cutting-edge technologies, exceptional talent, and unmatched agility. We leverage a foundation of speed, flexibility, and creativity to enhance and safeguard our nation's essential interests.

Job Summary:

The ideal candidate will offer analytical support to a dynamic team focused on various technology sectors that underpin operations and manage the Government's Enterprise Network server and workstation systems, including enterprise information reporting.

This role involves providing Tier III reporting support and maintaining the currently deployed systems while participating in full lifecycle development activities, from minor enhancements to major version releases and revisions.

Technical Environment: The automation landscape includes VMWare Virtualization, Windows Server, Active Directory, Public Key Infrastructure, Exchange, SharePoint, BMC Remedy, and Azure Cloud technologies.

Key Responsibilities:

  • Develop visual reports, scorecards, and dashboards utilizing reporting technologies.
  • Address reporting tickets escalated from the service desk, including executing related administrative tasks and providing weekly status updates.
  • Offer documentation, guidance, and training to the Tier 1 Service Desk for managing standard reporting incidents, work orders, and service requests.
  • Submit and oversee monitoring of related Request for Change (RFC) tasks.
  • Coordinate incident tickets among Tier II, Tier III, and other sections as necessary.
  • Analyze data sources to convert them into meaningful visualizations and insights.
  • Provide project support for reporting-related technologies.
  • Assist in the change management process; submit requests through the Change Approval Board; and participate in Change Review Boards.
  • Escalate product issues to third-party vendors upon Government approval.
  • Implement data models that comply with industry warehouse standards.
  • Conduct analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all relevant technologies in preparation for annual inspections.

Qualifications:

Required Certifications:

  • DoD IAT Level III Certification (must be obtained within 180 days of hire).

Education and Experience:

  • 3-5 years of experience as a Data Analyst.

Additional Skills & Qualifications:

Required Skills:

  • Minimum of 3 years of hands-on experience with query languages, such as SQL and Kusto, to enable robust reporting capabilities.

Preferred Skills:

  • Familiarity with Microsoft Power Platform.
  • Experience in Power BI authoring, including designing and integrating with data sources.
  • Senior Level Experience with Kusto Query Language (KQL).
  • Senior Level Experience with Structured Query Language (SQL).

Working Conditions:

Environmental Conditions:

  • Contractor site with minimal travel required. Occasional off-hours work may be necessary to support releases and outages. The work environment is generally office-based with standard office equipment available.

Strength Demands:

  • Sedentary role with a maximum lifting capacity of 10 lbs. Occasional lifting or carrying of small items may be required.

Physical Requirements:

  • Ability to stand or sit, walk, perform repetitive motions, use hands/fingers for handling or feeling, stoop, kneel, crouch, or crawl, see, push or pull, and climb (stairs, ladders) or balance.

At Agile Defense, our employees are our top priority, and we are committed to fostering a culture that values each individual as a family member. Our culture is dynamic and continuously evolving, yet it remains rooted in our core values. Together, we believe we can achieve remarkable outcomes.

What defines us as Agile? We refer to it as the 6Hs, the principles that shape our culture and guide our actions:

  • Happy: Cultivating a positive and connected environment.
  • Helpful: Fostering teamwork and collaboration.
  • Honest: Ensuring transparent communication and ethical conduct.
  • Humble: Encouraging mutual respect and open communication.
  • Hungry: Driving innovation and continuous improvement.
  • Hustle: Demonstrating a relentless work ethic and commitment to success.

We are an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.