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Client Support Specialist

2 months ago

Fort Worth, Texas, United States Staffmark Full time

Join Our Team as a Customer Service Representative
Staffmark is collaborating with a dynamic and enthusiastic organization in search of new talent for the role of Customer Service Representative. Our client is a leader in the auctioning and sales of industrial equipment and supplies. If you possess a strong commitment to delivering exceptional customer service, you may be the perfect fit for this position.

Compensation: $18/hr.
Work Schedule: Day shift

Key Responsibilities:
- Engage with both internal and external clients to clarify service terms and conditions.
- Address inquiries and concerns promptly via phone and email.
- Resolve issues effectively to guarantee customer satisfaction.
- Cultivate and sustain positive relationships by exhibiting empathy, patience, and professionalism in all communications.

Qualifications:
- Proficiency in Microsoft Office, particularly Excel.
- Experience in a call center environment.
- Ability to document customer interactions accurately.
- Bilingual in English and Spanish is preferred.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision insurance
  • 401k retirement plan
  • Weekly pay via direct deposit or pay card
  • Life and disability insurance
  • Potential for referral bonuses
  • Employee discount programs
  • Outstanding professional development opportunities
We look forward to welcoming you to our team. After applying, consider downloading the Staffmark Group WorkNOW App to receive real-time job offers and explore additional opportunities.