Client Care Specialist

5 days ago


Fort Worth, Texas, United States Serenity Healthcare Full time
Job Opportunity at Serenity Healthcare

We are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare. As a Client Care Specialist, you will play a vital role in connecting our patients with life-saving treatments and providing exceptional customer service.

About the Role

This is an entry-level position with opportunities for rapid advancement and career growth. You will work closely with our patients, clinics, and healthcare teams to ensure seamless care coordination and patient satisfaction.

Responsibilities
  • Connect with patients via phone to provide support and education
  • Help solve problems and address patient concerns
  • Coordinate with clinics for patient care and treatment
  • Perform other relevant duties as needed
Requirements
  • High School Diploma or equivalent
  • Strong customer service mindset and previous experience in customer service
  • Excellent verbal and written communication skills
  • Basic math skills and ability to work with patients
What We Offer
  • Accelerated career growth and opportunities for advancement
  • Potential to move into other departments, including clinic-based positions
  • Insurance benefits (Medical, Dental, Vision) with 90% of premiums covered by Serenity Healthcare
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
  • Access to corporate onsite gym, game room, and other amenities

We are committed to providing a supportive and inclusive work environment. If you are passionate about delivering exceptional patient care and have a strong customer service mindset, we encourage you to apply for this exciting opportunity.



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