Client Care Specialist
5 days ago
We are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare. As a Client Care Specialist, you will play a vital role in connecting our patients with life-saving treatments and providing exceptional customer service.
About the RoleThis is an entry-level position with opportunities for rapid advancement and career growth. You will work closely with our patients, clinics, and healthcare teams to ensure seamless care coordination and patient satisfaction.
Responsibilities- Connect with patients via phone to provide support and education
- Help solve problems and address patient concerns
- Coordinate with clinics for patient care and treatment
- Perform other relevant duties as needed
- High School Diploma or equivalent
- Strong customer service mindset and previous experience in customer service
- Excellent verbal and written communication skills
- Basic math skills and ability to work with patients
- Accelerated career growth and opportunities for advancement
- Potential to move into other departments, including clinic-based positions
- Insurance benefits (Medical, Dental, Vision) with 90% of premiums covered by Serenity Healthcare
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
- Access to corporate onsite gym, game room, and other amenities
We are committed to providing a supportive and inclusive work environment. If you are passionate about delivering exceptional patient care and have a strong customer service mindset, we encourage you to apply for this exciting opportunity.
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