Business Development Specialist

1 week ago


Hopkins, Minnesota, United States Jan-Pro Franchise Development - Twin Cities Full time

Operations Associate

We are seeking a highly motivated and organized Business Development Specialist - Operations to join our team at Jan-Pro Franchise Development - Twin Cities.

About the Role:

This is an exciting opportunity for a self-starting individual with a strong passion for operations and business development to support our growing franchise network in the Minneapolis-St. Paul area.

As a Business Development Specialist - Operations, you will be responsible for delivering exceptional support to our franchisees, ensuring their success and growth through comprehensive training, coaching, and auditing services.

Main Responsibilities:
  • Franchise Support: Provide high-quality training and ongoing coaching to franchisees on commercial cleaning practices, customer service techniques, and brand standards.
  • Operational Excellence: Conduct regular audits to ensure franchisees meet operational standards and make recommendations for improvement.
  • Customer Engagement: Coordinate site visits, new customer orientation, and business meetings between franchisees and customers to drive growth and satisfaction.
  • Performance Monitoring: Track and analyze performance metrics to identify areas for improvement and provide actionable insights to franchisees.
The Ideal Candidate:

We are looking for a detail-oriented and goal-driven professional with excellent communication and interpersonal skills. The ideal candidate will have a strong understanding of commercial cleaning operations and customer service principles.

A successful Business Development Specialist - Operations will possess:

  • Strong Analytical Skills: Ability to analyze data and develop actionable insights to drive business growth.
  • Excellent Communication Skills: Effective verbal and written communication skills to interact with franchisees, customers, and internal stakeholders.
  • Collaboration: Strong ability to work collaboratively as part of a team to achieve business objectives.
  • Results-Oriented: Proven track record of achieving results and meeting deadlines in a fast-paced environment.
What We Offer:

In this role, you can expect a competitive salary of $45,000-$60,000 per year, depending on experience, plus monthly and quarterly bonus opportunities that reward achievement towards business growth and other performance-based objectives.

Our benefits package includes medical benefits, paid time off, pension plan, and 401(k) plan including profit sharing.

We are an equal opportunity employer committed to creating a diverse and inclusive work environment.



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