Business Development Specialist
1 week ago
Operations Associate
We are seeking a highly motivated and organized Business Development Specialist - Operations to join our team at Jan-Pro Franchise Development - Twin Cities.
About the Role:This is an exciting opportunity for a self-starting individual with a strong passion for operations and business development to support our growing franchise network in the Minneapolis-St. Paul area.
As a Business Development Specialist - Operations, you will be responsible for delivering exceptional support to our franchisees, ensuring their success and growth through comprehensive training, coaching, and auditing services.
Main Responsibilities:- Franchise Support: Provide high-quality training and ongoing coaching to franchisees on commercial cleaning practices, customer service techniques, and brand standards.
- Operational Excellence: Conduct regular audits to ensure franchisees meet operational standards and make recommendations for improvement.
- Customer Engagement: Coordinate site visits, new customer orientation, and business meetings between franchisees and customers to drive growth and satisfaction.
- Performance Monitoring: Track and analyze performance metrics to identify areas for improvement and provide actionable insights to franchisees.
We are looking for a detail-oriented and goal-driven professional with excellent communication and interpersonal skills. The ideal candidate will have a strong understanding of commercial cleaning operations and customer service principles.
A successful Business Development Specialist - Operations will possess:
- Strong Analytical Skills: Ability to analyze data and develop actionable insights to drive business growth.
- Excellent Communication Skills: Effective verbal and written communication skills to interact with franchisees, customers, and internal stakeholders.
- Collaboration: Strong ability to work collaboratively as part of a team to achieve business objectives.
- Results-Oriented: Proven track record of achieving results and meeting deadlines in a fast-paced environment.
In this role, you can expect a competitive salary of $45,000-$60,000 per year, depending on experience, plus monthly and quarterly bonus opportunities that reward achievement towards business growth and other performance-based objectives.
Our benefits package includes medical benefits, paid time off, pension plan, and 401(k) plan including profit sharing.
We are an equal opportunity employer committed to creating a diverse and inclusive work environment.
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