Credit Operations Specialist

1 week ago


Chattanooga, Tennessee, United States KCH Transportation Full time
Job Summary:

The Credit Specialist plays a pivotal role in optimizing our credit processes. Key responsibilities include setting up new accounts, establishing and reviewing credit limits, and ensuring the accuracy of billing procedures. This role also involves addressing client complaints, proactively following up on billing issues, and enhancing overall customer satisfaction.

Key Responsibilities:
  • Process new account set-ups
  • Establish new customer credit limits
  • Review current limits and manage credit increase requests
  • Continuously evaluate current policies and recommend process improvements
  • Handle sensitive information with confidentiality
  • Provide support for internal and external audits
  • Manage collection efforts and associated functions
  • Analyze credit reports
Competencies:
  • Problem-solving
  • Customer service
  • Professionalism
  • Detailed, accurate, and efficient
  • Verbal and written communication
  • Dependability and initiative
Requirements:
  • 2-3 years of experience in credit extension, collections, invoicing, and/or accounts receivable
  • Proficient in Microsoft Office applications
  • Strong attention to detail with a dedication to accuracy
  • Excellent verbal and written communication skills
  • Ability to analyze large sets of data
  • High degree of familiarity with accounts receivable functions

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