Desktop Support Specialist in Sterling, VA

4 weeks ago


Chattanooga, Tennessee, United States Virtual Service Operations Full time
Desktop Support Role

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Sterling, VA.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC – PC install, moves, adds, and changes
  • Load images
  • Recover and tag assets
  • Support printers and client centers
  • Update IT service management
  • Perform other client support duties as needed
Requirements:
  • Previous experience in desktop support or willingness to learn
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer:

As part of the Virtual Service Operations team, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers.

Compensation:

$17.00/hr - $25.00/hr



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