Credit Specialist

3 days ago


Chattanooga, Tennessee, United States KCH Transportation Full time
Job Summary

The Credit Specialist plays a pivotal role in optimizing our credit processes at KCH Transportation. This position involves setting up new accounts, establishing and reviewing credit limits, and ensuring the accuracy of billing procedures. The successful candidate will also address and resolve client complaints, proactively follow up on billing issues, and work to enhance overall customer satisfaction.

Key Responsibilities
  • Process new account set-ups and establish new customer credit limits
  • Review current limits and manage credit increase requests
  • Continuously evaluate current policies and recommend process improvements
  • Handle sensitive information in a confidential manner
  • Provide support for internal and external audits
  • Manage collection efforts and associated functions
  • Analyze credit reports
Competencies
  • Problem-solving and analytical skills
  • Excellent customer service and communication skills
  • Professionalism and attention to detail
  • Detailed and accurate work
  • Verbal and written communication skills
  • Dependability and initiative
Requirements
  • 2-3 years of experience in credit extension, collections, invoicing, and/or accounts receivable
  • Proficient in Microsoft Office applications
  • Strong attention to detail and dedication to accuracy
  • Excellent verbal and written communication skills
  • Ability to analyze large sets of data
  • High degree of familiarity with accounts receivable functions


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