Sales Lead
6 days ago
We are seeking a highly motivated and fashion-savvy Sales Lead to join our team at Quay. As a Sales Lead, you will be responsible for driving individual sales and productivity goals through personalized service while demonstrating expertise in product knowledge that supports the Quay vision and brand.
Key Responsibilities- Supervisory Role
- Maintain a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision.
- Coach and develop sales associates to ensure high-level of performance and productivity.
- Foster a diverse team environment and demonstrate a flexible leadership style when interacting and managing employees with varying skills and responsibilities.
- Sales and Service
- Ensure personal sales and productivity goals are met.
- Demonstrate the ability to style a diverse group of customers with eyewear and accessories.
- Prioritize and multi-task various in-store responsibilities, while being attentive to customers.
- Exhibit a professional and fashion-forward image while representing the brand.
- Contribute to the upkeep of the shop's brand image by maintaining visual presentation standards.
- Keep current on fashion, market trends and product knowledge.
- Provide merchandise and customer feedback to shop management.
- Minimize loss by following all loss prevention procedures.
- Meet assigned deadlines when completing shop tasks and projects.
- Comply with all shop maintenance, cleanliness and safety standards.
- High School graduate or equivalent.
- Minimum 3 years of experience in fashion sales and leadership.
- Deliver a personalized customer experience.
- Perform basic math functions with the ability to use a calculator.
- Computer Skills (MS Word, Excel and Outlook preferred).
- Flexibility to work nights, weekends, store openings and closings according to the needs of the business.
- Ability to work effectively and cooperatively with coworkers.
- Ability to adapt and multi-task in a fast-changing environment.
- Ability to communicate, both written and verbal, and have strong listening skills.
- This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift.
- Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage.
- May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher.
- Must be able to perform essential functions (with or without an accommodation) without posing a 'direct threat' to the health and safety to self or others.
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