Full Service Manager
1 week ago
Points North, a leading software company in the compliance and reporting space, is seeking a highly skilled and experienced Full-Service Manager to lead this growing area of our business.
Key Responsibilities- Lead the growth of the Full-Service team, driving strategic decision making and long-term planning related to team scaling, process improvement, and team management.
- Oversee the day-to-day deliverables of the team, ensuring compliance with client requirements and managing escalated situations to resolve issues to clients' satisfaction.
- Develop and manage key metrics and milestones of the team, meeting with clients to clarify specific needs and troubleshoot issues to resolution.
- Build, develop, and grow relationships with clients, supporting their learning and adoption to process and product.
- Communicate status updates, risks, and problem resolutions to the Manager and the Business Team, collaborating cross-functionally to drive the goals of the organization.
- Foster positive relationships with clients, ensuring their needs are met and exceeded.
- Bachelor's degree or equivalent industry experience.
- 3 to 5 years previous experience with managing and developing people in a professional services SaaS environment.
- Aptitude to manage to a professional services P&L.
- Experience with certified payroll and union payroll.
- Critical thinking and problem-solving skills.
- Ability to lead in an ambiguous environment.
- Ability to present to all levels of management.
- Excellent organizational skills and attention to detail.
- Ability to understand and resolve technical issues related to our software offerings.
-
Full Service Manager
1 week ago
Minneapolis, Minnesota, United States Points North Full timeJob OverviewPoints North, a leading software company in the compliance and reporting space, is seeking a highly skilled and experienced Full-Service Manager to lead this growing area of our business.Key ResponsibilitiesLead the growth of the Full-Service team, driving strategic decision making and long-term planning related to team scaling, process...
-
Regional Service Manager
5 days ago
Minneapolis, Minnesota, United States Schindler Full timeAbout the RoleWe are seeking an experienced Executive Director of Service Operations to lead our service operations team in the Minneapolis/St. Paul region. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the highest level of service delivery.Key...
-
Food Service Manager
2 weeks ago
Minneapolis, Minnesota, United States Agate Housing and Services Full timeJob OverviewCareer OpportunityAgate Housing and Services is a forward-thinking nonprofit organization dedicated to eradicating homelessness and alleviating hunger through proactive measures and advocacy. Our mission is realized by offering emergency assistance, shelter, and housing solutions for individuals and families in need. We engage with those facing...
-
Service Operations Manager
2 weeks ago
Minneapolis, Minnesota, United States IDC Automatic Full timeJob TypeFull-timePosition OverviewThe Service Operations Manager is responsible for overseeing the scheduling and resource management of the service division, ensuring optimal customer satisfaction, safety, quality, efficiency, and profitability.Key ResponsibilitiesThis list of responsibilities is not exhaustive and may be expanded as necessary:Provide...
-
Program Manager
1 week ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeAbout the RolePinnacle Services Inc. is seeking a full-time Program Manager to oversee the delivery of our Independence Program in the Twin Cities area.Key ResponsibilitiesSupervise and train Community Support Professionals and Community Support SpecialistsOversight of program services deliveryCompletion of required documentation and data collectionRepresent...
-
Social Services Manager
1 month ago
Minneapolis, Minnesota, United States The Salvation Army USA Central Territory Full timePosition SummaryThe Salvation Army Northern Division Minneapolis Temple Corps Social Services Manager provides supervision to social services staff and programs. The Manager is also responsible for providing emergency assistance and providing a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing...
-
Full-Time Director of Rehabilitation Services
1 month ago
Minneapolis, Minnesota, United States The Salvation Army USA Central Territory Full timeThe Salvation Army Mission:The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Job Objective:The Director of...
-
Guest Services Manager
2 weeks ago
Minneapolis, Minnesota, United States Sherman Associates Full timePosition OverviewAt Sherman Associates, we foster an environment of creativity and transparency, where contemporary style meets innovative technology. Each member of our staff plays a vital role in crafting a distinctive and inviting atmosphere for our guests. In this role, you will have the chance to anticipate and surpass the expectations of our visitors...
-
Guest Services Manager
1 week ago
Minneapolis, Minnesota, United States Sherman Associates Full timePosition OverviewAt Sherman Associates, we foster a dynamic environment where creativity and modern amenities converge. Each member of our staff plays a crucial role in delivering an exceptional and memorable experience for our guests. In this position, you will be responsible for overseeing Front Desk operations and ensuring that every guest's experience is...
-
IT Services Manager
2 weeks ago
Minneapolis, Minnesota, United States SFM Companies (SFM Mutual Insurance) Full timePosition Overview:A proactive leader is sought to guide our Operations Team with a clear vision and purpose. You will motivate team members by establishing high standards and aligning their efforts with our organizational vision and strategic objectives. Oversee critical IT operational functions, including systems management, cybersecurity, networking, and...
-
Food Service Operations Manager
1 day ago
Minneapolis, Minnesota, United States Sodexo Full timeJob SummarySodexo is seeking a highly skilled Food Service Operations Manager to lead our team at M Health Fairview Southdale Hospital. As a key member of our healthcare operations team, you will be responsible for delivering exceptional patient dining experiences and ensuring the highest standards of food quality and service.Key ResponsibilitiesEvaluate and...
-
Service Operations Manager
2 weeks ago
Minneapolis, Minnesota, United States Barry-Wehmiller Companies Inc Full timeAbout Us: At BW Integrated Systems, we lead the industry in crafting and producing innovative solutions for end-of-line packaging machinery, labeling, converting, packaging automation, and systems integration. With a global footprint that includes nine manufacturing facilities and a dedicated team of over 800 professionals, we take pride in being a reliable...
-
Professional Services Manager
1 month ago
Minneapolis, Minnesota, United States Inovalon, Inc. Full timeInovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with...
-
Construction Project Manager
1 week ago
Minneapolis, Minnesota, United States Service Restoration Inc Full timeJob OverviewService Restoration, Inc. is a premier property restoration firm dedicated to delivering exceptional recovery services to both residential and commercial clients. As a recognized leader in the industry, we focus on assisting our customers in overcoming various property-related challenges, such as water damage, fire incidents, mold issues, storm...
-
Program Manager
1 week ago
Minneapolis, Minnesota, United States Pinnacle Services Full timeAbout the RolePinnacle Services Inc. is seeking a full-time Program Manager to oversee our Independence Program in the Twin Cities area.As a Program Manager, you will be responsible for supervising and training Community Support Professionals and Community Support Specialists, ensuring the delivery of high-quality program services, and maintaining accurate...
-
Tax Senior Manager
3 days ago
Minneapolis, Minnesota, United States RSM US LLP Full timeJob Summary:RSM US LLP is seeking a highly skilled Tax Senior Manager to join our Global Employer Services team. As a Tax Senior Manager, you will be responsible for providing expert tax advice to clients on a full spectrum of Global Mobility Tax services, including planning, research, compliance, and complex Canadian and U.S. personal income tax and payroll...
-
Full Time Assistant Manager
5 days ago
Minneapolis, Minnesota, United States Mall of America Full time**Job Summary**We are seeking a highly skilled and experienced Full Time Assistant Manager to join our team at Mall of America. As a key member of our management team, you will be responsible for leading and managing a team of employees, driving sales results, and ensuring exceptional customer service.**Key Responsibilities:**Lead and manage a team of...
-
Construction Project Management Specialist
1 week ago
Minneapolis, Minnesota, United States Service Restoration Inc Full timeJob OverviewService Restoration, Inc. is a premier property restoration firm dedicated to delivering exceptional recovery services to both residential and commercial clients. Renowned in the industry, we focus on assisting our customers in overcoming various property-related challenges, such as water damage, fire incidents, mold issues, storm damage, and...
-
Construction Project Management Specialist
2 weeks ago
Minneapolis, Minnesota, United States Service Restoration Inc Full timeJob OverviewService Restoration, Inc. is a premier property restoration firm dedicated to delivering exceptional recovery services to both residential and commercial clients. As a recognized leader in the industry, we focus on assisting our customers in overcoming various property-related challenges, such as water damage, fire damage, mold issues, storm...
-
Field Service Manager
1 month ago
Minneapolis, Minnesota, United States IPG Photonics Full timeThe Field Service Manager oversees the Field Service Teams, managing all service-related activities to ensure efficient resolution of customer inquiries and product issues. They develop and implement strategies to optimize support operations, coordinate repair activities, and collaborate with technical experts to troubleshoot complex problems. With strong...