Regional Service Associate
1 week ago
The Regional Service Associate plays a vital role in our retail banking network, serving as a key member of our team. This position offers a unique opportunity to work in multiple branch locations, providing short-term to long-term support as needed.
Key Responsibilities- Operational compliance and adherence to policy
- Daily account maintenance and service issues
- Process deposits to customer accounts and file government-mandated reports
- Simultaneously perform duties of a traditional branch customer service representative and teller
- Account Representative Duties:
- Opens deposit accounts
- Prepares and processes loan applications
- Closes loans for customers
- Makes referrals to other bank business lines and third-party partners
- Proactively reaches out to high-value customers
- Teller Duties:
- Process deposits to customer accounts
- Cash checks for customers and non-customers
- Process and record the sale of monetary instruments
- Properly file government-mandated reports
- Process foreign currency purchases and sales
- Basic business acumen and professionalism
- Ability to communicate information and ideas
- Ability to build relationships and alliances across the organization
- Ability to quickly learn products and services offered by the bank
- High school diploma or equivalent required
- 1-2 years of sales experience in a retail, financial services, or hospitality environment preferred
This position requires reliable transportation and the ability to remain in a stationary position for long periods of time. Eastern Bank provides mileage reimbursement for any distance traveled beyond the normal daily commute.
We are an inclusive company that values diversity, equity, and inclusion. We offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life, and disability insurance, retirement, vacation, and tuition reimbursement.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply.
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