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Regional Banking Associate

2 months ago

Burlington, Massachusetts, United States Eastern Bank Full time
About the Role

The Regional Service Associate serves as a vital member of our retail banking network, playing a key role in delivering exceptional customer service and support across multiple branches within their region.

Key Responsibilities:

  • Provide short-term to long-term support as needed to ensure seamless branch operations
  • Collaborate with branch teams to resolve customer inquiries and concerns
  • Develop and maintain strong relationships with customers and colleagues
  • Contribute to the development of business strategies and initiatives to drive growth and customer satisfaction

What You'll Bring:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer service

About Eastern Bank:

Eastern Bank is a leading retail banking institution committed to providing innovative financial solutions and exceptional customer service. We're dedicated to building strong relationships with our customers and communities, and we're seeking talented individuals to join our team.