Food Service Associate

3 days ago


Burlington, Massachusetts, United States Bancroft Chophouse LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Runner to join our team at Bancroft Chophouse LLC. As a Food Runner, you will play a vital role in ensuring that our guests receive hot food hot and cold food cold. This is a fantastic opportunity to work in a fast-paced environment and develop your skills in food service and customer satisfaction.

Key Responsibilities
  • Work closely with our kitchen staff to ensure that food items are prepared and ready for delivery to customers.
  • Collect and verify customer orders before delivering them to their respective tables.
  • Ensure that food items are delivered to the correct tables in a timely and efficient manner.
  • Communicate with the kitchen staff and servers to ensure that orders are accurate and complete.
  • Provide excellent customer service by greeting customers, answering questions, and addressing concerns.
  • Ensure that all food items are handled and stored in compliance with food safety and allergy standards.
  • Assist in performing other duties as assigned by the management team.
Requirements
  • Exude a high level of hospitality to our guests – smile and have fun
  • Ability to work in a stressful and high-volume work environment
  • Ability to multitask and take direction
  • Work as part of a team
  • Strong communication skills
  • Be able to work in a standing position for long periods of time
  • Be able to lift up to 30 lbs and carry a tray
Benefits
  • Flexible Schedule
  • We care about work life balance and development of our staff though continuous education and professional growth.
  • We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
  • Employee dining discount – 25% off food for you and a guest.
  • Daily family meal.
  • 401k* with an annual match.
  • Employee Assistance Program.
  • Employee Referral Bonus - get paid to work with your friends
  • Training and opportunities for growth

*Employee must meet eligibility requirements to enroll in benefits.

The Bancroft Chophouse LLC is an equal opportunity employer.



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