Network Implementation Program Manager

4 days ago


Tallahassee, Florida, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology services. We connect people, data, and applications – quickly, securely, and effortlessly. Our company is built on a culture of teamwork, trust, and transparency. We are committed to creating a workplace that is inclusive and supportive of all employees.

The Role

The Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects. This includes overseeing the engineering and construction process from conceptualization to completion, as well as managing a team of engineers, construction supervisors, contractors, and trade workers. The successful candidate will effectively monitor and manage quality and completion of work, resolve issues in a timely manner, and accurately report on project progress.

Main Responsibilities
  • End-to-end project management for various projects involving the relocation, maintenance, repair, and construction of OSP facilities.
  • Oversee the construction process from site survey to completion and ensure that projects meet quality, budget, and timeline requirements.
  • Build relationships, manage, and ensure quality of work performed by engineering, construction, and splicing vendors.
  • Report on project progress and update key stakeholders and applicable systems.
  • Multi-discipline expertise and responsibility, including complex work using external vendors: network expansion, relocations, building adds.
Needed Proficiency
  • Design and engineer the network buildout according to Lumen's objectives, standards, and specifications.
  • Apply in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting.
  • Perform site surveys, feasibility studies, cost estimates, and risk assessments for network projects.
  • Support the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs, and analyzing complex network issues to provide short-term and/or long-term resolution plans.
  • Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.
  • Coordinate and communicate with internal and external parties, including customers, vendors, contractors, regulators, and utility companies.
  • Ensure compliance with all applicable codes, regulations, policies, and procedures for network projects.
Requirements
  • Valid driver's license with a satisfactory driving record.
  • Minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) along with CAD and GIS.
  • Fluent on current approved products and technology.
  • Strong leadership attributes, including the ability to lead, instruct, and delegate.
  • Excellent communication skills.
  • Strong organizational/administrative skills.
  • Ability to manage multiple priorities under tight deadlines.
  • Ability to build relationships with cross-functional partner departments, vendors, and developers.
  • Previous experience with supervision of projects and project management.
  • Possesses project management and coordination skills, as well as strong technical, analytical, and problem-solving abilities.
  • Ability to forecast.


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