Network Implementation Program Manager
4 days ago
Lumen is a leading provider of communication and technology services. We connect people, data, and applications – quickly, securely, and effortlessly. Our company is built on a culture of teamwork, trust, and transparency. We are committed to creating a workplace that is inclusive and supportive of all employees.
The RoleThe Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects. This includes overseeing the engineering and construction process from conceptualization to completion, as well as managing a team of engineers, construction supervisors, contractors, and trade workers. The successful candidate will effectively monitor and manage quality and completion of work, resolve issues in a timely manner, and accurately report on project progress.
Main Responsibilities- End-to-end project management for various projects involving the relocation, maintenance, repair, and construction of OSP facilities.
- Oversee the construction process from site survey to completion and ensure that projects meet quality, budget, and timeline requirements.
- Build relationships, manage, and ensure quality of work performed by engineering, construction, and splicing vendors.
- Report on project progress and update key stakeholders and applicable systems.
- Multi-discipline expertise and responsibility, including complex work using external vendors: network expansion, relocations, building adds.
- Design and engineer the network buildout according to Lumen's objectives, standards, and specifications.
- Apply in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting.
- Perform site surveys, feasibility studies, cost estimates, and risk assessments for network projects.
- Support the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs, and analyzing complex network issues to provide short-term and/or long-term resolution plans.
- Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.
- Coordinate and communicate with internal and external parties, including customers, vendors, contractors, regulators, and utility companies.
- Ensure compliance with all applicable codes, regulations, policies, and procedures for network projects.
- Valid driver's license with a satisfactory driving record.
- Minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) along with CAD and GIS.
- Fluent on current approved products and technology.
- Strong leadership attributes, including the ability to lead, instruct, and delegate.
- Excellent communication skills.
- Strong organizational/administrative skills.
- Ability to manage multiple priorities under tight deadlines.
- Ability to build relationships with cross-functional partner departments, vendors, and developers.
- Previous experience with supervision of projects and project management.
- Possesses project management and coordination skills, as well as strong technical, analytical, and problem-solving abilities.
- Ability to forecast.
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