Platform Enablement Manager

1 month ago

Tallahassee, Florida, United States EverBank Full time

Platform Enablement Manager

The Platform Enablement Manager oversees the deployment, adoption, and optimization of technology platforms within the organization. This role collaborates with various departments to ensure that platforms are leveraged to their full potential, driving efficiency, productivity, and innovation. The manager will provide strategic guidance, training, and support to ensure that users are effectively utilizing the platforms.

Key Responsibilities and Duties

  • Develops and implements strategies for platform utilization that align with business goals. Identifies opportunities for platform enhancements and new features. Conducts market research to stay updated on the latest platform trends and technologies.
  • Leads the deployment and integration of new platforms and technologies. Coordinates with IT and other departments to ensure seamless implementation. Manages vendor relationships and oversees the procurement of platform solutions.
  • Works closely with stakeholders to gather requirements and feedback. Communicates platform benefits and updates to the organization. Fosters a culture of continuous improvement and innovation through platform usage.
  • Designs and provides training programs for users to maximize platform adoption. Provides ongoing support and troubleshooting for platform-related issues. Creates and maintains comprehensive user documentation and guides.
  • Monitors platform performance and usage metrics to identify areas for improvement. Implements changes and updates to optimize platform functionality and user experience. Conducts regular reviews and audits to ensure platform compliance and security.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 3+ Years Required; 5+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

7IC

  • OnBase experience preferred.
  • Knowledge of Consumer and Commercial Banking Platforms preferred.
  • Focus on Process Improvement and operation efficiency.

Posting end date: 7/26/24

#LI-Remote #LI-CM1

Company Summary

EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

VEVRAA Federal Contractor

Benefits Summary

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

EverBank prohibits pay discrimination on the basis of any protected characteristic.

EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.

EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.

Pay Range $92,900 to $127,500

EEO Statement

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at TTY ;L8-7AAWETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

Machine Readable Files (MRFs) - Aetna


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