Parts Counter Specialist

7 days ago


Cincinnati, Ohio, United States Mike Castrucci Automotive Full time
Job Overview

Mike Castrucci Automotive is seeking a highly motivated and customer-focused individual to join our team as a Parts Counter Specialist. As a key member of our parts department, you will play a vital role in ensuring seamless customer experiences and efficient inventory management.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate inventory levels, including receiving, stocking, and processing parts orders.
  • Process customer transactions, including sales, returns, and exchanges, while maintaining a high level of accuracy and attention to detail.
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction.
  • Stay up-to-date on product knowledge and industry developments to provide informed recommendations to customers.

Requirements:

  • Positive attitude and excellent customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy in handling cash and credit transactions.
  • Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

  • Competitive base pay and commission structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health, dental, and vision insurance.


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