Parts Counter Specialist
7 days ago
Mike Castrucci Automotive is seeking a highly motivated and customer-focused individual to join our team as a Parts Counter Specialist. As a key member of our parts department, you will play a vital role in ensuring seamless customer experiences and efficient inventory management.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Manage and maintain accurate inventory levels, including receiving, stocking, and processing parts orders.
- Process customer transactions, including sales, returns, and exchanges, while maintaining a high level of accuracy and attention to detail.
- Collaborate with colleagues to achieve sales goals and improve customer satisfaction.
- Stay up-to-date on product knowledge and industry developments to provide informed recommendations to customers.
Requirements:
- Positive attitude and excellent customer service skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills and accuracy in handling cash and credit transactions.
- Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
- Competitive base pay and commission structure.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including health, dental, and vision insurance.
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