Insurance Claims Specialist
4 days ago
Higginbotham Insurance Agency, a leading independent insurance and financial services firm, is seeking a skilled Claims Service Representative to join our team in Houston, TX.
The ideal candidate will be responsible for handling phone calls, coordinating communication via email or phone voice mails, and relaying them to the appropriate party.
As a Claims Service Representative, you will perform administrative functions for the Claims Group, including handling customer service calls, following administrative workflows for Claims Group support, and coordinating with customers by phone, email, and mail.
Key Responsibilities:
- Reports to the Claims Operations Manager and/or Team Lead
- Provides administrative support in an administrative capacity
- Understands claims handling guidelines and workflows
- Coordinates and distributes information effectively
- Communicates with customers by phone and email
- Processes incoming electronic and physical mail with appropriate filing and distribution
Requirements:
- 1 year of related experience required
- Property and Casualty experience preferred
- Carrier, Agency, or Third Party Administrator Claims experience preferred
What We Offer:
- Competitive compensation based on experience
- Generous employee benefits package, including a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunities within the company
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