Life Insurance Claims Manager
1 month ago
ManhattanLife Insurance & Annuity Company is seeking a skilled Life Insurance Claims Manager to oversee the daily operations of a team that processes benefits payable under several of our life insurance policies.
Key Responsibilities:- Ensure timely and accurate assessment of claims while maintaining compliance with company policies and regulatory requirements.
- Collaborate with other departments to improve processes and enhance customer satisfaction.
- Analyze key metrics, customer communications, and direct "on the floor" observations to make informed decisions toward the improvement of all claim handling functions.
- Foster an inclusive and positive team environment within the department and demonstrate strong leadership skills.
- Accurately determine complex claim benefits payable based on medical records, contract language, and any additional information needed to reach the appropriate decision in a timely manner.
- Bachelor's degree or equivalent relevant work experience in the insurance or finance industries.
- At least 5 years of financial transaction and/or claims handling experience in progressively responsible roles, including supervisory functions.
- Effective time management and organizational skills with an attention to detail and strong analytical and decision-making abilities.
- Solid written and oral communication skills.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
AAP/EEO Statement:ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce.
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