Insurance Claims Specialist

3 weeks ago


Houston, Texas, United States Constitution General Agency Llc Full time
Job Description

The Insurance Claims Specialist - Loss Prevention Expert plays a pivotal role in the insurance claims process by receiving and documenting initial reports of loss or damage from policyholders. This critical position requires a strong focus on accuracy and attention to detail, ensuring that all documentation is thorough and complete.

Responsibilities:
  • Initial Report Documentation: The Claims Specialist will document initial reports of loss or damage from policyholders, gathering essential information such as date, time, and cause.
  • Incident Investigation: The specialist will investigate incidents, gathering details and documentation to support claims processing.
  • Policyholder Support: The Claims Specialist will provide guidance and support to policyholders regarding the claims process, ensuring they understand the necessary steps and requirements.
  • Claims Investigation: The specialist will initiate the claims investigation process, assigning cases to appropriate adjusters and prioritizing high-priority or complex cases.
  • Communication: The Claims Specialist will communicate with stakeholders to obtain additional information or documentation, maintaining accurate records of all interactions and claim-related updates.
Qualifications:
  • Strong Communication Skills: The Claims Specialist must possess strong communication and customer service skills to interact effectively with policyholders and stakeholders.
  • Organizational Abilities: Excellent organizational and multitasking abilities are required to handle multiple claims and prioritize tasks efficiently.
  • Attention to Detail: The Claims Specialist must have attention to detail to accurately document and record information, ensuring the highest level of accuracy in claims processing.
  • Insurance Knowledge: Basic knowledge of insurance policies and claims processes is essential for success in this role.
  • Calm Composure: The Claims Specialist must be able to remain calm and composed in high-pressure situations, providing a high level of service to policyholders.
  • Technical Skills: Proficiency in using computer systems and software for data entry and documentation is required.
Benefits

The Insurance Claims Specialist - Loss Prevention Expert position offers a range of benefits, including:

  • Competitive Salary: $19.55 - $23.55 per hour
  • 401(k) Plan: A comprehensive 401(k) plan with company matching
  • Dental Insurance: Comprehensive dental insurance coverage
  • Flexible Schedule: A flexible schedule to accommodate individual needs
  • Health Insurance: Comprehensive health insurance coverage
  • Paid Time Off: Generous paid time off for relaxation and rejuvenation
  • Vision Insurance: Comprehensive vision insurance coverage
Work Environment

The Insurance Claims Specialist - Loss Prevention Expert will work in a dynamic and fast-paced environment, collaborating with a team of professionals to deliver exceptional service to policyholders.



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