Branch Manager/Team Leader
2 hours ago
We are seeking a highly skilled and experienced Branch Manager/Team Leader to join our team at Gesa Credit Union. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional member service, and driving business growth.
Key Responsibilities- Provide exceptional member service and resolve issues in a timely and professional manner
- Supervise and mentor a team of employees to ensure they have the skills and knowledge needed to succeed
- Develop and implement strategies to drive business growth and improve member engagement
- Manage the branch budget and ensure effective cost management
- Oversee the scheduling, interviewing, and hiring of new employees
- Perform regular performance appraisals and provide feedback to employees
- Ensure compliance with all relevant laws, regulations, and credit union policies
- High school degree or equivalent required; two-year degree in a related field preferred
- At least two years of management experience required
- At least one year of lending and account opening experience required
- At least two years of financial industry experience required
- Sales/relationship building experience required
- Cash handling experience preferred
- At least one year of customer service experience required
- Competitive pay and benefits package
- 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays
- 401(k) match
- Incentive program
- Tuition assistance and student loan repayment
- Commuter benefits
- Paid Time Off to volunteer in the community
- Product discounts
- Engaging work environment
- Rewards and recognition programs
We are an equal opportunity employer and strongly advocate for workforce diversity. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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