Branch Manager/Team Leader

2 hours ago


Richland, Washington, United States Gesa Credit Union Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager/Team Leader to join our team at Gesa Credit Union. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional member service, and driving business growth.

Key Responsibilities
  • Provide exceptional member service and resolve issues in a timely and professional manner
  • Supervise and mentor a team of employees to ensure they have the skills and knowledge needed to succeed
  • Develop and implement strategies to drive business growth and improve member engagement
  • Manage the branch budget and ensure effective cost management
  • Oversee the scheduling, interviewing, and hiring of new employees
  • Perform regular performance appraisals and provide feedback to employees
  • Ensure compliance with all relevant laws, regulations, and credit union policies
Requirements
  • High school degree or equivalent required; two-year degree in a related field preferred
  • At least two years of management experience required
  • At least one year of lending and account opening experience required
  • At least two years of financial industry experience required
  • Sales/relationship building experience required
  • Cash handling experience preferred
  • At least one year of customer service experience required
What We Offer
  • Competitive pay and benefits package
  • 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays
  • 401(k) match
  • Incentive program
  • Tuition assistance and student loan repayment
  • Commuter benefits
  • Paid Time Off to volunteer in the community
  • Product discounts
  • Engaging work environment
  • Rewards and recognition programs

We are an equal opportunity employer and strongly advocate for workforce diversity. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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