Assistant Branch Manager/Team Leader

4 days ago


Richland, Washington, United States Gesa Credit Union Full time
About the Role

We are seeking a highly skilled and experienced Assistant Branch Manager/Team Leader to join our team at Gesa Credit Union. As a key member of our branch operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, providing exceptional member service, and leading a team of dedicated professionals.

Key Responsibilities
  • Provide exceptional member service, resolving issues and concerns in a timely and professional manner.
  • Oversee branch operations, including scheduling, interviewing, hiring, and performance evaluations.
  • Develop and implement strategies to improve branch performance, member satisfaction, and employee engagement.
  • Lead and mentor a team of branch staff, providing coaching, training, and development opportunities.
  • Ensure compliance with regulatory requirements, credit union policies, and procedures.
  • Collaborate with other departments to achieve business objectives and improve member experience.
Requirements
  • High school degree or equivalent required.
  • At least two years of financial industry experience, with a focus on branch operations and management.
  • Proven leadership and management skills, with experience in team leadership and development.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Proficient in technology, including Microsoft Office and other relevant software.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.


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