Spice Sales Specialist

1 week ago

Chicago, Illinois, United States Spice House Full time
About Us: Established in 1957, The Spice House specializes in offering a wide array of premium spices, herbs, blends, and extracts. Our clientele includes both celebrated Michelin-star chefs and enthusiastic home cooks. With over six decades of experience, we have developed a robust network of top-tier growers and distributors to ensure our customers receive unmatched quality and variety. We aim to be the go-to source for fresh flavors and memorable culinary experiences globally. Our brand has been recognized in prestigious publications such as The New York Times, Food & Wine, and Bon Appetit, and has garnered praise from notable personalities including Gwyneth Paltrow, Alton Brown, and Jesse Tyler Ferguson.

Position Overview: The Spice House is seeking a friendly Spice Sales Specialist who possesses a passion for food and cooking, and is eager to engage with customers, guiding them through our extensive range of spices and their applications. The ideal candidate will have prior retail experience, exceptional customer service abilities, and a proactive approach to learning about our products. The role involves working approximately 2-4 shifts per week (8-16 hours), within the hours of 10am-6pm, including weekends. Additional hours may be available based on business needs, but are not guaranteed. This is a permanent, long-term position.

Key Responsibilities:
  • Deliver outstanding customer service in a specialty food retail setting.
  • Greet customers warmly and assist them throughout their shopping experience.
  • Establish rapport through engaging conversations and genuine recommendations tailored to customers' preferences and needs.
  • Process customer transactions using our POS and Web pickup systems.
  • Collaborate with team members to maintain a clean, organized, and well-stocked sales floor as directed by management.
  • Support the upkeep of the back stock area and assist in setting up product displays on the sales floor.
Qualifications:
  • At least 1 year of retail experience or related experience preferred.
  • Friendly and outgoing personality with a strong dedication to customer service - a genuine interest in connecting with people is essential.
  • Ability to communicate clearly and persuasively when engaging with customers and facilitating sales.
  • Composed, professional demeanor with effective problem-solving skills.
  • Must be able to lift up to 15 pounds and stand or walk for extended periods.
  • Availability to work weekends is required.
  • Willingness to work between 8-20 hours per week, within the hours of 10am-6pm, including weekends.
  • This is a permanent, long-term position.
  • A passion for food and flavor is essential.
Why Choose The Spice House:
  • We provide flexible scheduling options between 10am and 6pm, seven days a week.
  • Make a significant impact as a vital member of a brand that is transforming how consumers access the freshest spices.
  • Work alongside a team of dedicated individuals who are committed to helping both home cooks and professional chefs create delicious dishes with high-quality ingredients.
  • Join a company that values its employees and their growth, offering opportunities for training and advancement.
  • Part-time employee benefits include a 401k with company match, paid time off, annual bonuses, spice education, and complimentary spices monthly (eligibility rules apply).
Reports to: General Manager

Classification: Hourly, Non-Exempt (Employees are expected to adhere to the assigned work schedule and be present at their designated station at the start of their shift).

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