Customer Support Director
3 weeks ago
SNI Technology is a leading company in the Central Florida Area, seeking a strategic leader with experience in service operations and technical expertise in photonics.
The role requires a customer-centric mindset to develop and execute service strategies that enhance customer satisfaction and loyalty.
Key Responsibilities- Lead and mentor a multidisciplinary team of service engineers and support staff.
- Collaborate with senior leadership to align customer support initiatives with company goals.
Budgeting & Reporting:
- Prepare and manage the departmental budget.
- Generate detailed reports on service performance, customer satisfaction, and team productivity.
Requirements:
- CRM or ERP experience required.
- Electronics or Laser Experience preferred.
Estimated Salary: $120,000 - $180,000 per year.
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Director of Customer Experience
2 weeks ago
Orlando, Florida, United States Finexio Full timeAbout the RoleAs the Customer Operations Director at Finexio, you will lead our customer operations and support organization. Your primary responsibility will be driving the success of our front-line support team, ensuring they deliver exceptional service to enterprise customers.You will build strong relationships with cross-functional managers and client...
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Customer Experience Director
4 days ago
Orlando, Florida, United States SPECTRUM Full timeBecome a Customer Experience DirectorJoin us as a Customer Experience Director and take on a leadership role in delivering exceptional customer experiences across our 41-state footprint. With nearly 32 million customers relying on us for connectivity, you will be at the forefront of driving business results and exceeding customer...
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Director of Customer Experience
2 weeks ago
Orlando, Florida, United States Transportation Industry Full time**Job Title:** Director of Customer Experience**About Our Company:** We are a leading transportation company dedicated to providing top-notch relocation services.**Estimated Salary:** $100,000 - $130,000 per annum**Job Summary:**Job Overview:The Director of Customer Experience will oversee all aspects of customer service, focusing on delivering exceptional...
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Customer Experience Director
2 weeks ago
Orlando, Florida, United States Serenity Healthcare Full timeJob Title: Customer Experience Director About the Job:Serenity Healthcare is seeking a highly motivated Customer Experience Director to lead our team and drive business results. In this role, you will oversee daily operations, including staff scheduling, office administration, and performance management.You will also develop and mentor new employees,...
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Director of Support Services Lead
3 weeks ago
Orlando, Florida, United States Atlantic Full timeAbout the OpportunityAt Atlantic.Net, we're seeking a highly motivated and experienced individual to fill our Director of Support Services role. This is an exciting opportunity for someone with a passion for delivering exceptional customer service and building high-performing teams.The ideal candidate will have extensive experience in customer support...
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Customer Experience Director
2 weeks ago
Orlando, Florida, United States Qwalifize LLC Full timeQwalifize LLC is seeking a Customer Experience Director to manage our team and ensure exceptional customer experiences. As On-Site Manager, you will be responsible for representing the client in the performance of the obligations under the contracts. You must have strong problem-solving capabilities for when situations arise that impact the workplace,...
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Customer Engagement Director
3 weeks ago
Orlando, Florida, United States Activate Games Full timeJob DescriptionWe are looking for a Customer Engagement Director to join our team in Orlando. As a key member of our operations team, you will be responsible for ensuring a positive customer experience and overseeing all staff on shift.About the Role:Ensure customers receive a positive experience during their visit to Activate.Train new employees, lead with...
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Patient Support Services Director
3 weeks ago
Orlando, Florida, United States COPILOT Full timeAt COPILOT, we are seeking an experienced Patient Support Services Director to join our team. This is a full-time, remote opportunity in the U.S.Salary: $120,000 - $180,000 per year, depending on experienceAbout the RoleThe successful candidate will be responsible for driving revenue growth by securing new partnerships with pharmaceutical companies, biotech...
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Director of Operations
4 days ago
Orlando, Florida, United States Randstad Full timeJob Title: Director of Support and Customer ServiceJob Summary:Randstad is seeking a highly motivated and experienced professional to join our team as the Director of Support and Customer Service. This role will involve leading and supporting operations to ensure seamless customer interactions.Key Responsibilities:- Lead, mentor, and manage a team of support...
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Orlando, Florida, United States Tlingit Haida Tribal Business Corporation Full timeJob Title: Project Director for Multi-Function Support ServicesJob Summary:Tlingit Haida Tribal Business Corporation (THTBC) is seeking a highly skilled Project Director to manage all aspects of the Multi-Function Support Services (MFSS) project in Orlando, FL. The successful candidate will lead a team of site supervisors and technical personnel, ensuring...
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Customer Support Specialist
4 weeks ago
Orlando, Florida, United States Acorn Stairlifts, Inc. Full timeJob Title: Customer Support SpecialistAt Acorn Stairlifts, Inc., we are seeking a highly skilled and customer-centric Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, addressing their concerns, and ensuring they have a positive experience with our products.Key Responsibilities:Resolve...
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Customer Support Representative
3 weeks ago
Orlando, Florida, United States Collabera Full timeOverviewCollabera is a leading provider of IT services, and we are seeking a highly motivated and customer service-oriented individual to join our team as a Customer Support Representative. This role focuses on providing outstanding customer support while encouraging the use of our digital self-service platforms to streamline processes such as payments,...
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Customer Support Specialist
4 weeks ago
Orlando, Florida, United States TruGreen Limited Partnership Full timeAs a customer support specialist at TruGreen Limited Partnership, you will play a critical role in delivering exceptional customer experiences. We are committed to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the...
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Customer Support Professional
2 weeks ago
Orlando, Florida, United States Steve Manzano - State Farm Agent Full timeJob Title: Customer Service Representative\Estimated Salary: $45,000 - $60,000 per year (hourly pay plus commissions and bonuses)\About Us: Steve Manzano State Farm is a supportive and unified team driven by shared goals and success.\Company Overview: We operate as a supportive and unified team, driven by shared goals and success. We encourage and uplift one...
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Customer Support Coordinator
4 weeks ago
Orlando, Florida, United States ALLY BUILDING SOLUTIONS Full timeJob OverviewWe are seeking a highly skilled Customer Support Coordinator to join our team of account executives at Ally Building Solutions. This role is crucial in supporting our sales strategy by providing exceptional customer service and ensuring internal efficiency.
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Customer Support Supervisor
3 weeks ago
Orlando, Florida, United States AssistRx Full timeCompany OverviewAt AssistRx, we pride ourselves on being a supportive and progressive organization. We are seeking a highly motivated CUSTOMER SUPPORT SUPERVISOR to join our team.Salary Range: $75,000 - $95,000 per year, depending on experience.Job ResponsibilitiesOversee and manage customer service representatives to ensure exceptional customer...
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Customer Support Specialist
3 weeks ago
Orlando, Florida, United States Mosquito Joe of Palm Beach and Tampa Bay Full timeCustomer Service Role at Mosquito JoeWe are seeking an organized and professional Customer Service Representative to join our team in Orlando. This role will be the first point of contact for customers, responsible for delivering a best-in-class customer support experience.About the JobThis is a full-time position with a competitive salary estimated at...
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Customer Support Associate
1 day ago
Orlando, Florida, United States Inktel Full timeAbout Inktel: At Inktel, we strive to provide exceptional customer service and support to our clients. As a Customer Support Associate, you will play a vital role in delivering high-quality support and ensuring our clients receive the best possible experience.Responsibilities: Provide timely and effective support to clients via phone, email, or chat.Maintain...
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Customer Support Specialist
3 weeks ago
Orlando, Florida, United States Ziehm-OrthoScan Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at Ziehm-OrthoScan. The ideal candidate will have a strong background in electrical engineering and excellent communication skills.About the RoleThe Technical Service Engineer will provide technical support for our C-Arm products, resolving over-the-phone technical issues and...
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Customer Service Director
3 weeks ago
Orlando, Florida, United States Transportation Industry Full timeJob DescriptionWe are seeking a highly experienced Customer Service Manager to oversee all customer service operations within our Transportation Industry company. This role will involve managing a team of customer service representatives, addressing escalated customer concerns, and improving processes to enhance overall customer satisfaction.Key...