Hotel Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Linden Row Inn. As the first point of contact for our guests, this role is responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Key Responsibilities- Welcome guests with a friendly and professional demeanor, ensuring a warm and inviting atmosphere.
- Process check-ins and check-outs efficiently and accurately, utilizing hotel management software to manage reservations.
- Respond promptly and effectively to guest inquiries, concerns, and requests, providing information about hotel amenities, services, and local attractions.
- Manage phone and online reservations, ensuring accurate and timely communication with guests.
- High school diploma or equivalent.
- At least two years of customer service experience, preferably in a hotel or hospitality setting.
- Excellent verbal and written communication skills, with the ability to interact with guests from diverse backgrounds.
- Strong analytical and problem-solving skills, with the ability to prioritize tasks and work in a fast-paced environment.
- Able to stand for prolonged periods, climb stairs, and assist guests with luggage.
Linden Row Inn offers a competitive compensation package, including health, dental, and vision insurance, as well as a 401(k) plan. We are an equal opportunity employer and a drug-free workplace.
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States The Jefferson Hotel Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and flexible Front Desk Agent to join our team at The Jefferson Hotel.Key Responsibilities:Provide exceptional customer service to guests, ensuring 100% satisfaction.Manage day-to-day front desk operations, including check-in, check-out, and room assignments.Assist with room and dining...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States The Jefferson Hotel Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Jefferson Hotel.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience throughout their stay.Manage front desk operations, including check-in, check-out, and room assignments.Assist with...
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Front Desk Representative
3 weeks ago
Richmond, Virginia, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team at the Residence Inn Richmond.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable stay. This role requires strong communication skills, attention to detail, and the...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States The Commonwealth Company Full timeWe are seeking a highly skilled and enthusiastic Front Desk Agent to provide exceptional service and create memorable experiences for our guests at The Commonwealth Company.Benefits for Our Front Desk Agent:Competitive health, dental, and vision insurance (full-time employees)Generous Paid Time Off (full-time and part-time employees)401K plan with company...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States The Westin Richmond Full timeFront Desk Agent - Part-TimeWe are seeking a dynamic and professional Front Desk Agent to join our team at The Westin Richmond Hotel.Key Responsibilities:Provide exceptional customer service to guests, ensuring a warm and welcoming experience.Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest inquiries and...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...
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Front Desk Representative
2 days ago
Richmond, Virginia, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Answer guest inquiries and provide information...
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Front Desk Representative
3 weeks ago
Richmond, Virginia, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team at the Residence Inn Richmond.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. This role requires strong communication skills, attention to detail, and the...
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Front Desk Representative
1 week ago
Richmond, Virginia, United States Holiday Inn & Suites Richmond West Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn & Suites Richmond West. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Assist guests with...
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Front Desk Supervisor
4 weeks ago
Richmond Heights, Virginia, United States Hyatt House Richmond - Short Pump Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesGuest Services: Greet and assist guests in a...
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Front Desk Representative
3 weeks ago
Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time{"title": "Front Desk Agent", "description": "Join Our Team as a Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to provide exceptional service to our guests at Four Points by Sheraton Richmond Airport. As a key member of our team, you will be responsible for handling guest check-ins and check-outs, providing information about our...
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Front Desk Representative
4 weeks ago
Richmond Heights, Virginia, United States Residence Inn Richmond Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Richmond. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...
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Front Desk Supervisor
4 weeks ago
Richmond Heights, Virginia, United States Hyatt House Richmond - Short Pump Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Responsibilities:Guest Services: Greet and assist guests in a...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States Holiday Inn & Suites Richmond West Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn & Suites Richmond West. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Assist guests with...
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Front Desk Representative
2 days ago
Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time{"title": "Front Desk Agent", "description": "Join Our Team as a Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to provide exceptional service to our guests at Four Points by Sheraton Richmond Airport. As a key member of our team, you will be responsible for ensuring a smooth and enjoyable experience for our...
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Front Desk Representative
4 weeks ago
Richmond Heights, Virginia, United States Four Points by Sheraton Richmond Airport Full time{"title": "Front Desk Agent", "description": "Deliver Exceptional Guest ExperiencesWe are seeking a highly motivated and enthusiastic Front Desk Agent to join our team at Four Points by Sheraton Richmond Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a memorable experience for...
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Front Desk Representative
2 weeks ago
Richmond Heights, Virginia, United States The Westin Richmond Full timeJob OpportunityWe are seeking a skilled and friendly Part-Time Front Desk Agent to join our team at The Westin Richmond Hotel.Key Responsibilities:Provide exceptional customer service to guests, ensuring a warm and welcoming experience.Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest inquiries and resolve...
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Front Desk Representative
4 weeks ago
Richmond Heights, Virginia, United States Hyatt Place Full timeJob Summary:As a Front Desk Representative at Hyatt Place, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key Responsibilities:Register...
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Front Desk Representative
2 weeks ago
Richmond, Virginia, United States Best Western Plus Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Best Western Plus. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is exceptional.Your primary responsibility will be to register guests, assign rooms, and accommodate...
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Front Desk Supervisor
2 weeks ago
Richmond Heights, Virginia, United States Hyatt House Richmond - Short Pump Full timeJob Summary$18.00/HRThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.Responsibilities:Qualifications:At least 2 to 3...