Front Desk Representative

4 days ago


Reno, Nevada, United States Atlantis Casino Resort Spa Full time

**Responsibilities**

* Manage front desk operations, including checking-in and checking-out guests, handling room assignments, and resolving any issues that may arise.

* Provide excellent customer service, responding promptly to guest requests and addressing any concerns or complaints in a professional and courteous manner.

* Collaborate with other departments to ensure efficient and effective communication, resulting in enhanced guest satisfaction.

* Maintain accurate records and reports, including guest information and hotel operations data.

* Perform administrative tasks, such as answering phones, handling mail and messages, and maintaining inventory levels.



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