Career Services Director

3 days ago


Buffalo, New York, United States Jewish Family Services of Western New York Full time
Job Title: Career Services Manager

At Jewish Family Services of Western New York, we are committed to providing high-quality services to individuals in need. We are seeking a highly skilled Career Services Manager to oversee the daily operations of our employment program and staff.

Key Responsibilities:
  • Lead a team of Career Services staff in assessing and counseling clients, addressing barriers to employment, creating employment plans, and making referrals as needed.
  • Develop and implement coaching cycles to support staff growth and streamline service delivery within the department.
  • Collaborate with Career Services staff and other departments to assign clients to appropriate service lines based on needs and availability/priority of programs.
  • Ensure services, case notes, and files are in compliance with federal and state funder guidelines.
  • Work with the Director of Community Services to meet reporting deadlines for all contracted services.
  • Develop and maintain partnerships with employers to investigate, address, and respond to their hiring needs, incorporating the refugee workforce.
  • Create and conduct relevant workshops to empower clients.
  • Recommend and investigate opportunities for program growth, including the expansion of fee-based programming and new funding streams.
Requirements:
  • Bachelor's Degree in a related field or combination of education and experience in the refugee, employment, human resources, or human services area.
  • 1-3 years of program management experience.
  • Background working in career services, workforce development, or human resources is highly desirable.
  • Previous supervisory experience is a plus.
  • Exhibited ability to effectively work within an inclusive and culturally diverse environment.
  • Strong internet research and computer skills, especially with Microsoft Office and web-based health information systems.
What We Offer:
  • Competitive salary range of $58,500 to $65,000 per year, commensurate with experience and qualifications.
  • Benefits such as health insurance, accrued Paid Time Off, 401k retirement plan with company match, and 13+ observed holidays.
  • Reduced full-time work week of 35 hours and early close on Fridays.
  • A supportive and collaborative work environment.
  • The chance to make meaningful impact in a dynamic and forward-thinking organization.


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