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Vendor Management Specialist

2 months ago

Reston, Virginia, United States Insight Global Full time

Job Summary:

Insight Global is seeking a skilled Contingent Workforce Manager to oversee the management of our vendor management and applicant tracking systems. This role will be responsible for coaching, training, and assisting hiring managers and supplier suppliers on standard operating procedures.

Key Responsibilities:

  • Manage the requisition process of contingent workers in the VNDLY vendor management system.
  • Partner closely with hiring managers to understand position requirements and effectively translate those requirements to preferred suppliers.
  • Assist hiring managers through the selection and onboarding process for contingent workers and provide ongoing support for maintenance of contingent workers, including time sheets, performance discussions with suppliers, and contingent worker requests.
  • Maintain and update all standard operating procedures for contingent workers, suppliers, and hiring managers.
  • Manage supplier performance, including candidate quality, through a quarterly scorecarding process, performance improvement plans, and supplier optimization.
  • Create supplier scorecards, quarterly data, and regular reporting requests through the VNDLY vendor management system.
  • Manage the VNDLY vendor management system ticket management process, including defects, enhancements, etc.
  • Resolve escalated issues from contractors, managers, and vendors.
  • Stay current with laws and regulations concerning the contractor workforce.
  • Develop and implement marketing materials to build brand awareness for internal stakeholders and external vendors.

Requirements:

  • Typically has at least 2 years' experience in the contingent workforce area or equivalent experience.
  • Experience within a staffing agency, corporate recruiting environment, or managed service provider.
  • Excellent communication skills, including speaking, writing, and presenting.
  • Ability to accomplish multiple projects, work assignments, and priorities with little supervision.
  • Experience with applicant tracking systems and/or vendor management systems.
  • Prefer prior experience with VNDLY and Certified Contingent Workforce Professional (CCWP).
  • Strong change management, process management, and negotiation skills.
  • Coach, train, and assist hiring managers and suppliers on standard operating procedures.
  • Reporting and metrics-driven to analyze data and improve processes.
  • Proficiency in using the latest versions of Microsoft Office, including Outlook, Word, and PowerPoint.
  • Excellent interpersonal skills.

Education:

  • Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.