IT Asset Management Specialist

4 weeks ago

Reston, Virginia, United States ICF Full time
Job Summary:

The IT Asset Management Specialist at ICF will be responsible for ensuring the effective handling and compliance of IT assets throughout the organization. This role demands strong organizational skills, attention to detail, and a thorough knowledge of ITAM processes and best practices.

Key Responsibilities:

Compliance Management & Auditing (50%): Enforce and adhere to IT Asset Management policies, standards, and processes in line with organizational objectives. Conduct regular audits of IT assets, ensuring compliance with company policies, licensing agreements, and regulatory requirements. Identify discrepancies and non-compliance issues through audits and provide recommendations for remediation. Prepare detailed audit reports and present findings to senior management. Monitor and track IT asset lifecycles, including acquisition, deployment, usage, and retirement, ensuring all assets are appropriately accounted for. Identify and report any discrepancies in asset records, addressing non-compliance issues and ensuring timely resolution. Work closely with cross-functional teams, including IT, Procurement, and Information Security, to align asset management with overall business objectives.

Asset & Service Management (25%): Process asset and service requests daily, ensuring fulfillment and delivery to internal stakeholders. Respond to incidents, service request tickets, hardware and software requests, and other client needs as required within established SLAs. Support the processes associated with the recovery and return of assets, including hardware, software, and computer accessories. Ensure the proper decommissioning or redeployment of assets. Maintain up-to-date asset records in ITAM tools, ensuring data accuracy for all assets under management. Manage on-site inventory of IT hardware and accessories, ensuring accurate records of stock levels. Ensure accurate and up-to-date records in the ITAM system. Perform regular inventory checks and reconciliations to ensure data integrity.

Cost Management & Vendor Liaison (25%): Analyze asset utilization to identify opportunities for optimization and cost reduction. Provide recommendations to improve asset management practices and achieve cost savings. Prepare detailed reports and dashboards on asset performance, utilization, and financial impacts. Collaborate with vendors to ensure the timely provisioning of IT equipment and manage relationships to support operational needs. Track contract renewals, lease agreements, and vendor performance metrics. Manage vendor contracts related to IT assets, ensuring compliance with terms and conditions. Continuously assess and improve IT asset management processes to enhance efficiency and effectiveness. Stay current with industry trends, emerging technologies, and best practices in IT asset management.

Qualifications:

The ideal candidate will have a Bachelor's degree and 5+ years of experience in IT asset management, with a focus on compliance, auditing, inventory management, and contract management. Relevant certifications, such as Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or Certified Hardware Asset Management Professional (CHAMP), are highly desirable. Experience with PowerBI and Advanced Excel techniques is also preferred. The candidate should have strong communication skills, both written and verbal, with the ability to liaise effectively with internal teams and external vendors. Ability to work independently and manage multiple tasks simultaneously is essential. Excellent analytical, organizational, and problem-solving skills are required.

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