Customer Service Sales Specialist

2 weeks ago


South Bend, Indiana, United States Fisher Auto Parts Full time


Join the Team at Fisher Auto Parts

For over 85 years, Fisher Auto Parts has been dedicated to delivering exceptional customer service and quality automotive parts and accessories. Our employees are vital to our ongoing success and growth. We offer a variety of career opportunities and benefits for both new and existing team members.

We are currently looking for a Full-Time Counter Salesperson at our location.

Work Schedule: 40 hours per week (Monday to Friday, 8 AM - 5 PM), with flexibility required for shifts that may include Saturdays.

WEEKLY PAY

KEY RESPONSIBILITIES:
  • Ensure a safe working environment throughout the store;
  • Deliver outstanding customer service, promptly addressing all customer inquiries and orders;
  • Maintain store presentation and merchandising standards;
  • Exhibit excellent telephone communication skills;
  • Thrive in a fast-paced wholesale and retail setting;
  • Communicate effectively with colleagues, both verbally and in writing;
  • Demonstrate strong interpersonal skills and the ability to work well within a diverse team;
  • Adhere to performance standards established for counter personnel;
  • Utilize resources efficiently and effectively;
  • Build and maintain strong relationships with customers, colleagues, and support staff;
  • Be accountable for achieving personal and store objectives;
  • Uphold high standards of customer service to foster positive customer experiences;
  • Encourage customer loyalty;
  • Leverage marketing and training tools to enhance sales and market presence;
  • Familiarity with computerized systems for inventory management, invoicing, and customer service;
  • Provide high-quality customer support;
  • Possess a working knowledge of automotive systems;
  • Learn to perform various shop functions as needed;
  • Conduct physical inventories and manage stock levels;
  • Assist in stocking shelves and fulfilling customer orders;
QUALIFICATIONS:

ESSENTIAL REQUIREMENTS:
  • Maintain a clean driving record;
  • Ability to lift up to 50 lbs. regularly during shifts;
  • Exhibit a professional demeanor and commitment to excellent customer service;
  • Present a clean and neat appearance, adhering to company uniform standards;


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