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Motorcycle Parts Sales Specialist
2 months ago
We are looking for a skilled and passionate Motorcycle Parts Sales Specialist to enhance our operations. In this position, you will be responsible for assisting customers in selecting motorcycle components through various sales channels, including in-person, via phone, and online. The ideal candidate should have exceptional customer service abilities, a thorough knowledge of motorcycle parts, and a demonstrated capacity to handle multiple sales avenues efficiently.
Compensation and Benefits:
Competitive Salary: The Motorcycle Parts Sales Specialist position offers a base salary of $1,150 per month, along with a 10% commission based on personal sales performance.
Generous Paid Time Off (PTO): We emphasize the importance of work-life balance, providing industry-leading PTO. New full-time employees earn 4 hours of PTO per pay period, accumulating approximately 96 hours in the first year, with potential increases over time.
Comprehensive Benefits Package: Pro Caliber Bend offers a wide range of health benefits starting the first month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and both short- and long-term disability coverage, in addition to a robust 401(k) plan for retirement savings.
Paid Holidays: Employees are entitled to at least 5 paid holidays each year, subject to the completion of the introductory period and other eligibility criteria as outlined in company policy.
Key Responsibilities:
- Assist all customers (retail and shop) in selecting necessary parts in a friendly, professional, and efficient manner.
- Inform customers about related part requirements and promotions, ensuring they are aware of the complete product range.
- Handle phone inquiries, providing pricing information and other relevant details.
- Retrieve and fulfill orders from inventory.
- Alert the parts manager regarding out-of-stock items or urgent shop materials.
- Source out-of-stock parts from external suppliers and submit emergency orders when necessary.
- Notify service advisors and customers when special orders arrive.
- Follow up on back-ordered items.
- Ensure all internal part requests are billed accurately on service repair orders.
- Maintain cleanliness and organization in front and rear counter areas.
- Participate in all available training programs.
- Stay updated on new products and product enhancements.
Qualifications:
- Excellent communication skills.
- Strong prioritization abilities.
- Capability to manage multiple tasks simultaneously.
- Physical ability to operate computer hardware and software.
Pro Caliber Bend is committed to fostering a diverse and inclusive workplace.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
