Healthcare Operations Manager

4 days ago


Lillington, North Carolina, United States First Choice Community Health Centers Full time
About First Choice Community Health Centers

Located in Harnett County, North Carolina, First Choice Community Health Centers is a Federally Qualified Health Center committed to delivering high-quality healthcare services to the local community.

Job Description: Practice ManagerOverview

We are seeking a highly skilled and experienced Practice Manager to oversee the daily operations of our health center in Lillington, NC. As a key member of our leadership team, you will be responsible for ensuring the efficient and effective management of our practice, while maintaining the highest standards of patient care and customer satisfaction.

Key Responsibilities
  • Practice Operations: Oversee the day-to-day operations of our practice, ensuring compliance with federal, state, and regulatory requirements, as well as grant guidelines.
  • People Management: Recruit, train, and supervise staff, promoting a positive and productive work environment.
  • Patient Care: Enhance patient experiences and outcomes by managing patient records and addressing customer complaints.
  • Leadership: Lead organizational initiatives, including quality improvement, risk management, community engagement, and inter-organizational collaboration.
  • Fiscal Management: Manage the fiscal aspects of our practice, including inventory, copay collections, and daily batch processing.
  • Systems Management: Ensure the effective use of multiple center management systems, identifying challenges and promoting consistency among users.
Requirements
  • Bachelor's degree in Business Management or Healthcare preferred; Associate's degree in a related field plus relevant experience accepted.
  • Minimum 1-2 years of office management and supervisory experience in a professional business setting, with clinical background experience preferred.
  • Strong interpersonal and communication skills, with the ability to navigate complex relationships and prioritize tasks effectively.
Benefits
  • Competitive salary: $60,000 - $80,000 per year.
  • Company-paid medical insurance, dental and vision insurance, retirement planning (403B), and a Health Reimbursement Account (HRA).
  • 11 paid holidays and a generous PTO policy.
About You

We seek a motivated and results-driven individual who shares our commitment to delivering exceptional healthcare services. If you have a passion for leadership and a track record of success in practice management, we encourage you to apply for this exciting opportunity.



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